RE: Mini Page 11.10.2009 03:20

Forum: Bugs

Trying many times with many PCs, not possible. Only Mini Page!

Another suggestion?

Mini Page 10.10.2009 06:00

Forum: Bugs

I can't access the full panel to setup , only MINI PAGE!! Why??

Please let me know ASAP!.
Thanks

02.03.2008 04:49

Forum: Bugs

We tried many times to reset pressing Submit&Start, but PBX didn't reset.
Thank you

01.03.2008 17:04

Forum: Bugs

Now, the system is working. I think the system is working because you reboot it, correct?
We had the problem from 16:20 to 23:40 ( about 6 hours )

Tokyo server 01.03.2008 16:09

Forum: Bugs

Yes, we still have the problem.
Please contact the Data center!

Problems with server 01.03.2008 10:41

Forum: Bugs

Hello,

We can not access the Tokyo server now. All the accounts can not make and receive calls. Check it ASAP please

28.02.2008 03:14

Forum: Feature Requests

we need to create 200 internal with 200 routes.
when we can create?

Problems with Server 30.01.2008 12:01

Forum: Miscellaneous

Hello Pascal,

Please check our server in Tokyo. We have problems all the day with the accounts (megasystem, sannas, etc..)
We can not make calls, the exrtension disappear. Can not register. Sometimes can register, but can not make internal and to PSTN calls.

Regards

30.10.2007 15:27

Forum: Miscellaneous

Hello Diadora,

We have changed the dial plan for Japan Mobile.
Now we have to call onlu the mobile number, don't need country# + city, etc..
We Dial only 070-xxxx-xxxx / 080-xxxx-xxxx or 090-xxxx-xxxx.
I want to send mobile calls to terminator A.
Anothers Japan (not mobile) and international calls to terminator B.
How can i setup the trunk?
Thank you very much.

How to setup the Trunk 27.10.2007 09:51

Forum: Miscellaneous

Hello,

Now I have one trunk with one one provider to terminate all the calls.

But from now I want to use two terminators:
One (A) for international and Japan - Not Mobile calls.
Another one (B)for only to call Japan mobile.
I want to setup the trunk, My question is:

I want to use ONLY (B) to call 8170 / 8180 and 8190
( all japan mobile prefix) and (A) to anothers prefix ( Japan not mobile and international ) calls.

Thank you very much

10.10.2007 08:49

Forum: Miscellaneous

Pascal,

If you mapped any DID to megasystem account and call the number, when you hear the IVR menu,
press ##. After that you can hear the ASTERISK MENU PROMPT.
But, If you map the same DIDs to Sannas account, and press ## on IVR, you can not hear anything (Silence)

Thanks
Fernando

06.10.2007 05:22

Forum: Miscellaneous

We are using Softphone (eyebeam)

DID Setup 14.09.2007 18:38

Forum: Feature Requests

I have one question about the DID setup.

This moment we are using Voxbone DID’s. There, we can setup for example: megasystem-701@newskyvoip.pbxes.org

We have another partner in Japan, they can not setup sip-accounts on his servers Voxbone: megasystem-701@newskyvoip.pbxes.org

The can setup only the Domain/IP 124.108.37.233 or example : 813123456@124.108.37.233

How can we do to setup DID in our account (megasystem) ?

Memory Hunt 15.03.2007 12:34

Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Currently acessing RING GROUPS and RING STRATEGY I select MEMORY HUNT.
What is the possibility to configurate the time to ring the next extension?

Resolved! 06.11.2006 10:06

Forum: Terminal Equipment

After some checking I discovered that although the time zone on the PBX was not set to America, rather to Tokyo, the PBX resided on www0.pbxes.com. When it was originally set up it was set up on one of the German Servers (17.195.32.11).

Sending the DIDs to 216.75.41.112 (www0.pbxes.com) and registering the devices to the same, took care of the problem.

previously 217.195.32.11 was used as DID destination and registrations. Now they use 216.75.41.112 and all is well.

I assume that at some point the time zone definitions for the servers were changed.

Mark
SuperNetTel

Adding voice mail to ring group not working 13.09.2006 15:44

Forum: Miscellaneous

Can not add voice mail to a ring group. We select the voice mail extensin , save and apply. THen later it always shows up as unselected.

15.05.2006 08:10

Forum: Terminal Equipment

I have tried most possible DTMF modes, however The Voice mail is dependent on RFC2833 so I have focused my attention on that and explicitly set it in the extension as RFC2833. I have also tried passing and suppressing inband DTMF.