Client was using Eyebeam softphone with PBXes. When G729 passthrough was added, began receiving CODEC errors. Client Disabled G729 on softphones, this Eliminating CODEC errors, but now after placing a call on hold, can not recuperate call (take off hold)
After some checking I discovered that although the time zone on the PBX was not set to America, rather to Tokyo, the PBX resided on www0.pbxes.com. When it was originally set up it was set up on one of the German Servers (17.195.32.11).
Sending the DIDs to 216.75.41.112 (www0.pbxes.com) and registering the devices to the same, took care of the problem.
previously 217.195.32.11 was used as DID destination and registrations. Now they use 216.75.41.112 and all is well.
I assume that at some point the time zone definitions for the servers were changed.
Mark
SuperNetTel
This post has been edited 1 time(s), it was last edited by meg on 06.11.2006 at 10:11.