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gol
Grünschnabel


Registration Date: 31.07.2006
Posts: 23

Inbound calls not going through Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I have several DIDs through Vitelity that until recently were working perfectly. I haven't made any changes to my configuration, but a few days ago I started getting errors like the one below:

A call to your DID 2295164604 has failed at 11:20am on 02/16/2008. We received 'CHANUNAVAIL' when attempting to route the call to your server or device.

This error usually means your server or device is not currently registered to our servers. Please make sure you are registered to the correct inbound server for your account as per the configuration samples found on the support page within the user portal and that you have selected the correct routing method for your DID(s) on the DIDs page.


I also notice that all of my DIDs ring busy and don't make it to pbxes voicemail like they should be. However, I can place outgoing calls via the Vitelity trunk and see the traffic on both pbxes and vitelity CDRs. When I look at the status screen in pbxes i see all items blinking green then red continuously. I tried clearing cache and refreshing the browser window, but that didn't change anything.

This post has been edited 1 time(s), it was last edited by gol on 18.02.2008 at 14:53.

18.02.2008 14:52 golek is offline Search for Posts by golek Add golek to your Buddy List
gol
Grünschnabel


Registration Date: 31.07.2006
Posts: 23

Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I fixed this by setting up another trunk for vitelity for incoming calls and changing the SIP server setting to inbound4.vitelity.net

18.02.2008 16:47 golek is offline Search for Posts by golek Add golek to your Buddy List
 
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