I just upgraded from being a free user. As a free user, I noticed that there was a limit as to how long a call would last. I was fine with this since I was getting a great service for no money. I decided to try out the premium since I have enjoyed PBXes.com so much. However, now the time length of calls seems to have been shortened. When I was a free user my calls would cut off right at 50-60 min. Now it seems to be cutting off right at 25-30 min. It does this if i am called or if I make an outgoing call. I only have one main provider, Gizmo, but calls also cut off if someone calls me using sip (call klydal@pbxes.com with a softphone). It also occurs both on my sip extension and classical extension. Does this mean I am having a codec issue or provider issue? Maybe this a new limit that pbxes.com has placed on its users? Thanks for your help.
oh wow, I feel dumb now... Ok I thought this is how long it would ring before timing the caller out if you did not have voicemail enabled. I also thought it was in seconds, but I see it does say minutes. Ok thanks for the help.
This post has been edited 1 time(s), it was last edited by kly on 11.06.2007 at 04:48.
I too observed the 59 minute call time limit on the free account. I just upgraded to a premium account, but I don't see the call timeout field under General Settings. Has this moved somewhere else?
I certainly hope my calls will not start dropping even earlier now that I am paying for the service.
To verify that your account has been upgraded to Premium, verify that you can see all of the links below on the left hand side of your portal:
» Setup PBXes
» Setup PBXes PRO
» Extensions
» Ring Groups
» Queues
» Digital Receptionist
» Trunks
» Incoming Calls
» Inbound Routing
» Outbound Routing
» On Hold Music
» System Recordings
» General Settings
» Personal Data
» Call Monitor
» Usage
» Status
» Logout
If you are missing a couple of them, the upgrade was not completed properly.
