PBXes » English » Miscellaneous » RE: Problem with incoming calls
Print Page | Recommend to Friend | Add Thread to Favorites
Post New Thread Post Reply
Author
Post « Previous Thread | Next Thread »
cwd


Registration Date: 01.01.1970
Posts:

Problem with incoming calls Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hello, I have been trying to solve this problem too long now and i really need help! Pascal took a brief look at it some time ago. I can make calls with no problem whatsoever but when I receive a call 9 time out of 10 the caller cannot hear me although I can hear them perfectly. I tried to change softphones, codecs, lan settings everythng but nothing worked. As Pascal when looked at it said it could see the packets reaching pbxes I wonder if the problem could be that packets are lost between pbxes and cheapnet (cheapnet.it is my VOIP provider)? Please help me out as I am becoming very frustrated.
07.06.2007 16:26 cwdsrl is offline Search for Posts by cwdsrl Add cwdsrl to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4815
Fragezeichen RE: Problem with incoming calls Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

The next step is to find out if this is specific to your provider or terminal equipment. Please make some testcalls inbound from a second provider and let us know the results.
07.06.2007 21:00 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
cwd


Registration Date: 01.01.1970
Posts:

Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

If i connect directly with the provider I have no problem with incoming calls, however I tried voxalot and have the same issue. Coulf it be related to my lan? (I am behind a router/firewall)
08.06.2007 09:56 cwdsrl is offline Search for Posts by cwdsrl Add cwdsrl to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4815
RE: Problem with incoming calls Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

To find out you need a second provider (like cheapnet) in your PBXes account.
08.06.2007 12:00 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
Post New Thread Post Reply
Go to:

Powered by Burning Board Lite 1.0.2 © 2001-2004 WoltLab GmbH
English Translation by Satelk