Would anyone know whether a WCDMA Phone connection is a persistent connection-meaning, is the connection always on?
I have a WCDMA phone and the manufacturer lists that the WCDMA Standby time is 250 hours but I got only one hour when I have my SIP softphone(SJPhone) connected to pbxes.com I made sure that the softphone was logged on to pbxes.com and then waited for incoming calls. The phone battery went nearly flat after an hour without any calls received. The manufacturer claims that my phone is not really on Standby but considered on Talktime.
Can someone please help clarify this situation? Would appreciate it very much for any help rendered. I am stuck with an expensive phone which battery will last only one hour!
The manufacturer's claimed Talktime is 4 hours. My contention is that when I was not talking on SJPhone at all, shouldn't my phone be considered on Standby?
Anyway, I had been replaced with a new phone when I made the first complaint with the manufacturer. The second phone also gave me one hour on Standby-my definition of Standby. So its not a faulty battery problem.
I spoke to an engineer from the manufacturer and he claims that since I am using a SIP phone, its considered Talktime even if I don't make or receive any calls on SJPhone, as long as I am connected to the SIP server.
As I understand it, a 3G connection(WCDMA) is an "Always On" connection, and defining Standby would be like saying my home lights are on Standby..I mean the lights can only be swiched On or Off. So if a 3G connection is always on, how do we define Standby?
Your other question, how long did battery last without SJPhone, I am sorry I didn't test it. The phone has been with the manufacturer for a month now.
I have taken my case to the courts twice and I was told during the second hearing that I had sued the wrong party.
It is obvious the manufacturer is not giving you any straight answers. If talk time if 4 hours, how can standby be 1 hour?
It is also obvious, they have pretty good control of the CDMA radio, but no control over the WiFi radio. If I remember well, the 802.11 standard doesn't have a low power mode defined, and the radio stays on depleting the battery in an hour.
Who were you supposed to sue, by the way?
Also any hints who the manufacturer is, or which model of handset?
Its a DOPOD Model D810. I think DOPOD and HTC are the same people.
I thought suing the retailer was the correct procedure but the second "judge" told me I should sue the distributor.
The distributor had told me flatly that they believed its the manufacturer's problem, even if I sued them. What a circus!!
But speaking on a technical issue, would you consider the phone is on Standby if there aren't any calls made or received, while the phone is on 3G?
And my original question:
In 3G, is it possible for the phone to be on Standby when its a "Always On" connection?
I turned off the WiFi and Bluetooth as well as the Backlight.
Can you point me to some authoritative publications that can help me in my case against the distributor/manufacturer?
My case is before a Small Claims Court whereby no Lawyers are allowed, which make it affordable for consumers. Witnesses are allowed.
During the last hearing, the retailer brought engineers from the Distributor and the Manufacturer, while I had only the published specs of the phone to prove my case. But defining the term Standby is a major problem. I have even wrote in to the local regulator for the Telecoms industry but even they decline to intervene.
The phone cost me US$840 and I am in my fourth month trying to seek redress. I would appreciate any kind of technical help from subscribers of pbxes.com
