PBXes » English » Providers » RE: Messagenet.it - The called number answers but immediatly the line drops
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pbx
Grünschnabel


Registration Date: 12.12.2006
Posts: 15
Messagenet.it - The called number answers but immediatly the line drops Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hi friends!

I have Messagenet.it on my Trunks and I'm able to make outgoing calls by using that Italian VoIP provider.
When the called number answers, immediatly the line drops and I get a busy tone on my phone.
It happens not only to me but to others too.

Any help?

Thank you for your support

Alessandro D'Arpini
11.01.2007 03:30 pbx00 is offline Search for Posts by pbx00 Add pbx00 to your Buddy List
Dia
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Registration Date: 03.03.2006
Posts: 1443
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Is the incoming call coming from the PSTN, or via ENUM to the SIP URI of the number?
11.01.2007 09:03 Diafora is offline Search for Posts by Diafora Add Diafora to your Buddy List
pbx
Grünschnabel


Registration Date: 12.12.2006
Posts: 15
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Hi!

Trunks: SIP/Messagenet
Dial Rules: 021111111 or 063333333

Outbound Routing: Messagenet
Extension: 2007
Dial Patterns: 021111111 or 063333333
Trunk Sequence 0: SIP/Messagenet

I pick up the phone (ext. 2007) and I dial 021111111 or 063333333 (my home phone).
The remote phone or my home phone rings. When someone picks up the phone, the line drops.

Then I deleted Messagenet Trunk on pbxes and I used my Sipura 2100 to register with it. I called my home phone from my ATA, my home phone rung, I talked to myself (two way audio).

On it.tlc.telefonia.voip I have found Italians with same problem and tonight snom360 owner (a Premium account) called me by using his Messagenet account on pbxes. My home phone rung but when I picked up the phone, the line dropped immediatly.

We have the issue with Messagenet outgoing calls only, not incoming, nor SIP URI calls or ENUM.

On Call Monitor I have the number (063333333 for example) dialed out from Extenion 2007 with Messagenet, duration zero seconds, from-internal-cont.

Have a nice day.

Alessandro

This post has been edited 1 time(s), it was last edited by pbx on 12.01.2007 at 14:33.
12.01.2007 02:32 pbx00 is offline Search for Posts by pbx00 Add pbx00 to your Buddy List
Dia
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Registration Date: 03.03.2006
Posts: 1443
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So the problem is only related to the MessageNet trunk only. Calling your home via another trunk is working properly.

We will need to identify the factor causing this issue. We might try to setup a time, when you will dial some test calls while we capture a trace.

I will let you know.
12.01.2007 05:34 Diafora is offline Search for Posts by Diafora Add Diafora to your Buddy List
i-p
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Registration Date: 14.01.2006
Posts: 4775
RE: Messagenet.it - The called number answers but immediatly the line drops Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Try setting "audio bypass" to no.
12.01.2007 14:43 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
sup
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Registration Date: 18.02.2006
Posts: 165
Codec Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

High probabbility this is CODEC related
05.02.2007 06:51 supernettel is offline Search for Posts by supernettel Add supernettel to your Buddy List
Dia
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It is vocoder related. When Alessandro deactivated G.729 on the ATA the issue was resolved.
06.02.2007 07:20 Diafora is offline Search for Posts by Diafora Add Diafora to your Buddy List
i-p
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Registration Date: 14.01.2006
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Pfeil RE: Messagenet.it - The called number answers but immediatly the line drops Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

The problem was caused by G.729 passthru. This is now deactivated by default.

http://www1.pbxes.com/forum/thread.php?threadid=1199
09.05.2007 19:32 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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