PBXes » English » Bugs » System is down, nothing works
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fla
Grünschnabel


Registration Date: 25.10.2014
Posts: 2
traurig RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

As of now, my messagenet number is still down and if I try to call it from outside, it replies "the number is unreachable".
17.11.2020 20:14 flancellotta is offline Search for Posts by flancellotta Add flancellotta to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4812
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

@fla.. Adjusted firewall for messagenet. Registered now.
17.11.2020 22:00 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
yos
Grünschnabel


Registration Date: 16.04.2017
Posts: 1
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

My trunk from pbxes to netelip.com can not register. Is it also your firewall?

Thanks
18.11.2020 00:41 yosu is offline Search for Posts by yosu Add yosu to your Buddy List
fla
Grünschnabel


Registration Date: 25.10.2014
Posts: 2
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Zitat:
Originally posted by i-p
@fla.. Adjusted firewall for messagenet. Registered now.

Thanks a lot!
18.11.2020 07:18 flancellotta is offline Search for Posts by flancellotta Add flancellotta to your Buddy List
bee
Premium Account


Registration Date: 03.01.2013
Posts: 8
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

All our trunks are offline too. Can't register
18.11.2020 10:14 beeflow is offline Search for Posts by beeflow Add beeflow to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4812
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

There is another option:

If you are unlucky with www1 you can manually switch to www4 (in Personal Data), and register to pbxes.com instead of pbxes.org.
18.11.2020 10:24 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
bee
Premium Account


Registration Date: 03.01.2013
Posts: 8
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

OK, I switch to www4 and now incoming calls working but outcoming not smile
18.11.2020 10:38 beeflow is offline Search for Posts by beeflow Add beeflow to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4812
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Did you try registering to pbxes.com?
18.11.2020 11:09 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
bee
Premium Account


Registration Date: 03.01.2013
Posts: 8
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Where I must change this?
18.11.2020 13:20 beeflow is offline Search for Posts by beeflow Add beeflow to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4812
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

@bee.. That's where you specify the SIP server in your devices.
18.11.2020 13:32 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
bee
Premium Account


Registration Date: 03.01.2013
Posts: 8
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I have that:
Registration serwer: www4.pbxes.com
Outbound serwer adres: www4.pbxes.com
18.11.2020 13:52 beeflow is offline Search for Posts by beeflow Add beeflow to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4812
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

@bee.. Your PBX had to be restarted by clicking Submit & Start in Personal Data.
18.11.2020 14:08 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
bee
Premium Account


Registration Date: 03.01.2013
Posts: 8
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Ok, I do that and I restart device to but its stil not working - busy tone
18.11.2020 14:29 beeflow is offline Search for Posts by beeflow Add beeflow to your Buddy List
fil
Grünschnabel


Registration Date: 29.02.2020
Posts: 1
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hello! Thanks for the help. It works for me (chaging to www4), but now I should go to my parents' house to set their ATA device from .org to .com. xDD
18.11.2020 19:22 filtrones is offline Search for Posts by filtrones Add filtrones to your Buddy List
mos
Grünschnabel


Registration Date: 31.08.2012
Posts: 1
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Since the DDOS attack I am not able to receive any incoming calls. Only outgoing calls are working (which means that my trunk is connected).

Not sure what to do, I've tried to change a few settings but nothing seems to work.

Edit: I was able to "switch" back and then reset the system from the Personal Data area and after saving a few things a few times it finally went back to normal and the incoming routes are accepting calls once again!

This post has been edited 1 time(s), it was last edited by mos on 19.11.2020 at 02:52.
19.11.2020 02:42 moseslecce is offline Search for Posts by moseslecce Add moseslecce to your Buddy List
yor
Grünschnabel


Registration Date: 26.01.2017
Posts: 6
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Zitat:
Enviado originalmente por yos
My trunk from pbxes to netelip.com can not register. Is it also your firewall?

Thanks


I have the same issue, I believe pbxes is blocking connections to/from netelip.

Did you solved somehow? Im thying to setup a SIP proxy to forward connections to netelip but i was unable to set it up successfully.
19.11.2020 02:55 yorelito is offline Search for Posts by yorelito Add yorelito to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4812
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

@yor.. The other user solved the issue with netelip not registering by moving his account to www4.
19.11.2020 10:22 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
yor
Grünschnabel


Registration Date: 26.01.2017
Posts: 6
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Zitat:
Enviado originalmente por i-p
@yor.. The other user solved the issue with netelip not registering by moving his account to www4.


I can confirm that by moving to www4 and registering to pbxes.com is now working.

Call monitor log now has unreal tevent times but thats is a minor issue, no problem!
thanks alot
19.11.2020 14:16 yorelito is offline Search for Posts by yorelito Add yorelito to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4812
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Wrong timestamps are caused by choosing a wrong timezone in Personal Data. It is possible to stay on your timezone, and still choose the other server.

To go back to the right timezone you have to switch to www1 first, then go to www4 keeping your timezone.
19.11.2020 15:46 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
yor
Grünschnabel


Registration Date: 26.01.2017
Posts: 6
RE: System is down, nothing works Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Zitat:
Originally posted by i-p
Wrong timestamps are caused by choosing a wrong timezone in Personal Data. It is possible to stay on your timezone, and still choose the other server.

To go back to the right timezone you have to switch to www1 first, then go to www4 keeping your timezone.



It is the same dropdown for "Timezone :: Datacenter:",.... before choosing a wrong timezone datacenter combination I have tried to find any central europe location with the www4 datacenter but there were none.

How do i "go to www4" without using the "Timezone :: Datacenter:" dropdown?
19.11.2020 18:11 yorelito is offline Search for Posts by yorelito Add yorelito to your Buddy List
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