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i-p
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Registration Date: 14.01.2006
Posts: 4784
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

@ed2... We restarted your account by clicking "Submit & Start" (in Personal Data). Looks better now.
11.05.2015 20:10 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
ed2
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Registration Date: 18.08.2010
Posts: 9
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Its working now.
Thanks
11.05.2015 20:12 ed2m is offline Search for Posts by ed2m Add ed2m to your Buddy List
gar
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Registration Date: 21.09.2011
Posts: 9
traurig RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I spoke too soon. Still suffering trunks that are intermittant... and having impacts from the upgrade.

May 11 13:54:07 VERBOSE[28776] logger.c: -- Got SIP response 486 "Too many requests"
May 11 14:10:47 NOTICE[28776] chan_sip.c: -- Registration for 'xxxx@voip.freephoneline.ca' timed out, trying again (Attempt #46)
(Attempt #4cool
11.05.2015 20:22 garyyates is offline Search for Posts by garyyates Add garyyates to your Buddy List
pma
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Registration Date: 20.10.2013
Posts: 3
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Have exact same problem, with freephoneline.ca too.
11.05.2015 20:31 pmarsteau is offline Search for Posts by pmarsteau Add pmarsteau to your Buddy List
986
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Registration Date: 11.07.2012
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RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Zitat:
Originally posted by pma
I am not sure if this is related to the maintenance on www4, but since May 7th, my trunk stopped working from pbxes.org.

When using SIP client, and registering directly to my SIP provider, I am able to successfully connect. But from pbxes.org, I get the following errors in the system logs:

May 11 14:16:05 NOTICE[112540] chan_sip.c: -- Registration for 'xxxx@voip.freephoneline.ca' timed out, trying again (Attempt #1)
May 11 14:16:05 VERBOSE[112540] logger.c: -- Got SIP response 486 "Too many requests"
May 11 14:17:05 NOTICE[112540] chan_sip.c: -- Registration for 'xxxx@voip.freephoneline.ca' timed out, trying again (Attempt #2)
May 11 14:17:05 VERBOSE[112540] logger.c: -- Got SIP response 486 "Too many requests"

Has anything changed on PBXES side that could generate too many requests to SIP provider? Or that could create time out to the SIP provider?


I have the same problem these few days.

Freephoneline.ca has a registration restriction of "too many requests", which is, account/IP will be blocked if their Registration Interval is set to less than 3600 seconds (SIP registers the server more than once in an hour).

The same confliction between Freephoneline.ca and PBXes has occurred 2 years ago when Freephoneline's restriction policy started in effects, some PBXes users complained to Freephoneline about their services being blocked as PBXes' registration interval was "too frequent".

At last, Freephoneline staff contacted PBXes admin and the problem got solved, which I think PBXes admin has adjusted the registration interval according to Freephoneline's requirement.

Story: http://forum.fongo.com/viewtopic.php?f=10&t=9250#p50160

Today the same problem occurred, and my guess is, the registration interval of PBXes likely has new conflicts against Freephoneline's requirement during the recent PBXes server movings and resets.

I have switched my account to all www1 to www4 servers, usually the Freephoneline trunk works normal for a short while, but gets offline soon after.

Can PBXes admin refer to the above story to check the Freephoneline issue and help fix it again? We highly appreciate your help.
12.05.2015 00:49 986312 is offline Search for Posts by 986312 Add 986312 to your Buddy List
neo
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Registration Date: 07.11.2014
Posts: 1
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

We appear to have issues connecting our les.net truck (did.voip.les.net, which is our DID provider) to our pbxes account. It is not registering the peer.

I've gone as far as updating passwords for the peer, deleting the trunk on pbxes and adding it back again... No luck... I then reread much of this thread, and I tried the "Personal Data -> Submit & Start" suggestion, but this has not yielded any positive results. I'll be contacting les.net via phone once they open in a little bit, but I'd like to throw my problem into this ring as well! smile
12.05.2015 14:59 neopcs02 is offline Search for Posts by neopcs02 Add neopcs02 to your Buddy List
007
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Registration Date: 15.11.2010
Posts: 18
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

the menue "source view" --> "SIP config" got the wrong charcterset installed please fix, Thank you good job, servers are running very fast now.,
13.05.2015 02:29 007voip is offline Search for Posts by 007voip Add 007voip to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4784
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Trunk registrations should have gone stable after the new servers have been running for a while. This gave SIP providers a chance to adapt their fraud protection systems to new IPs, etc.

@007... This was the new encrypted database contents. Display is now properly decrypted.
13.05.2015 08:50 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
max
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Registration Date: 16.04.2015
Posts: 3
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

The trunks are not registering here, I'm soho account user.
It worked yesterday after clicking "submit/restart", but not today.
May 13 11:26:36 NOTICE[67445] chan_sip.c: -- Registration for 'xxx@vono.net.br' timed out, trying again (Attempt #9)
May 13 11:27:36 NOTICE[67445] chan_sip.c: -- Registration for 'xxx@vono.net.br' timed out, trying again (Attempt #10)
May 13 11:28:36 NOTICE[67445] chan_sip.c: -- Registration for 'xxx@vono.net.br' timed out, trying again (Attempt #11)

I've already tried to recreate the trunk configuration, but no success at all. unglücklich
Please help!
13.05.2015 15:32 maxipromo is offline Search for Posts by maxipromo Add maxipromo to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4784
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Sorry, there was a regression on DNS lookup again on www4. We hope to have finally fixed it on the third attempt.
13.05.2015 17:09 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
max
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Registration Date: 16.04.2015
Posts: 3
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Indeed, it's working now.
Thank you!
13.05.2015 17:33 maxipromo is offline Search for Posts by maxipromo Add maxipromo to your Buddy List
i-p
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Registration Date: 14.01.2006
Posts: 4784
Lampe RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Monitoring systems are now configured properly to keep an eye on DNS lookups.
13.05.2015 20:06 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
007
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Registration Date: 15.11.2010
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wütend RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

www4 is down now for 1 hour, it did not switch for failover, i also can not login for the abviouse reason and switch manually...my business is offline ..who knows when the fix it.
14.05.2015 09:16 007voip is offline Search for Posts by 007voip Add 007voip to your Buddy List
i-p
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Registration Date: 14.01.2006
Posts: 4784
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

There was a downtime of www4 from 9.50am to 10.30am CET this morning.

We are still trying to get www4 from DHCP to static IP. This was the reason for incorrect DNS lookups.

To be on the safe side we have put all paid accounts from www4 to www2 until this is sorted.

EDIT: No more issues on www4. Accounts are back.

This post has been edited 2 time(s), it was last edited by i-p on 16.05.2015 at 15:13.
14.05.2015 11:23 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
jna
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Registration Date: 29.08.2009
Posts: 13
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

well, still problems this morning. I'm unable to login my www4 acount; the page address switches between www2 and www4 continuously and I've got problems with at least one extension. I can only enter this forum, I've never seen this behavior before.

Rightnow i'm out of service!!! No way to log in and my sip extensions are offline!!!

Update: well, after testing, trunks seems to be up and extensions down but still not able to view my account settings, only forum, as stated upwards.

Thanks in advance

This post has been edited 3 time(s), it was last edited by jna on 15.05.2015 at 14:39.
15.05.2015 06:25 jnardo is offline Search for Posts by jnardo Add jnardo to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4784
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

@jna... We've restarted your account.
15.05.2015 20:33 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
gar
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Registration Date: 21.09.2011
Posts: 9
traurig RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Still suffering trunks that are intermittant...

May 19 13:54:07 VERBOSE[28776] logger.c: -- Got SIP response 486 "Too many requests"
May 19 14:10:47 NOTICE[28776] chan_sip.c: -- Registration for 'xxxx@voip.freephoneline.ca' timed out, trying again (Attempt #46)

Are there any efforts to correct this issue?
19.05.2015 18:56 garyyates is offline Search for Posts by garyyates Add garyyates to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4784
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Please can you contact freephoneline's support? It appears that their trunks go out during the day when traffic from PBXes increases.
20.05.2015 07:49 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
pma
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Registration Date: 20.10.2013
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RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I still have random freephoneline issues on www4. I receive regularly emails from pbxes that trunk goes offline then back online. Because I don't see these issues when connecting directly to trunk, my guess is that the DNS server doesn't sustain the load during the day so contacting freephoneline support is useless.

It worked well for months or years and stopped working reliably since hardware upgrade on pbxes.org.

Looking at system log I see some time out that were not reported in email notifications. All in all, pbxes is becoming less trustable and reliable it used to be. unglücklich

Update from Fongo/FPL support:

Dear Freephoneline customer,

Please be advised that PBXES.org admin needs to send us a request to whitelist the new IP's

http://support.fongo.com/anonymous_requests/new

Once we receive new ticket we will proceed.

Thank you,

This post has been edited 2 time(s), it was last edited by pma on 21.05.2015 at 02:04.
20.05.2015 12:26 pmarsteau is offline Search for Posts by pmarsteau Add pmarsteau to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4784
RE: Maintenance www4 / www2 Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Sent a request to whitelist PBXes on freephoneline.
21.05.2015 07:31 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
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