PBXes » English » Bugs » RE: music on hold: mp3 not working?
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sip
Grünschnabel


Registration Date: 24.10.2014
Posts: 9
traurig music on hold: mp3 not working? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Is it possible that there are problems with the music on hold? I uploaded a file in mp3 (22050Hz,mono,96kbps) and when I call myself to check if it works, putting my self on hold: silence... when I upload the same file in wav (8000hz mono pcm) it works but the sound quality is horrible. Therefore I'm trying to get the mp3 working. Can you help me out please?
29.11.2014 18:47 siphavelaar is offline Search for Posts by siphavelaar Add siphavelaar to your Buddy List
i-p
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Registration Date: 14.01.2006
Posts: 4823
RE: music on hold: mp3 not working? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Please send your mp3 to presse@i-p-tel.com for checking that. Do you get an OK or a Bad Format message after uploading it?
01.12.2014 09:49 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
sip
Grünschnabel


Registration Date: 24.10.2014
Posts: 9
RE: music on hold: mp3 not working? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I tried to upload the file again: Succesfully uploaded
And it shows a green OK after the file name.

As asked I've sent you the mp3 file.
01.12.2014 13:00 siphavelaar is offline Search for Posts by siphavelaar Add siphavelaar to your Buddy List
i-p
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Lampe RE: music on hold: mp3 not working? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Please try uploading again now. We've updated code.
02.12.2014 11:14 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
sip
Grünschnabel


Registration Date: 24.10.2014
Posts: 9
großes Grinsen RE: music on hold: mp3 not working? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Thank you for updating the code: uploading the file now works fine.
The mp3 file now automaticly has been converted to wav and works as on hold music.

Thanks for the quick response and solution.
03.12.2014 22:41 siphavelaar is offline Search for Posts by siphavelaar Add siphavelaar to your Buddy List
 
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