calls hanged up without notice - not logged either

UPDATE
Thanks ip-tel who restored normal condition on monday. The problem lied in the pbx itself that was autorestarting every hour.

Hi,
today I noticed some weird behaviour from PBX. it seems that the problem escalated

17.20ish
inbound call to a queue
very distorted audio

17.25ish
inbound call to another queue
as soon as the agent answer the audio dropped, but the calls were still on

17.50
submit and restart the pbx

18.06
test call made by me from ext XX817 to XX806
phone rangs
I answered but there were no audio
Call were not terminated
I terminated it after 20 minutes
There is no trace at all in system log and call monitor. The only log I have is the one from the phone.

22.04
test call from ext XX806 to XX402
everything worked out fine.

Could you please look into this issue? It is very important to have a business continuity

This post has been edited 1 time(s), it was last edited by hal on 30.01.2012 at 18:08.