PBXes » English » Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups » RE: Digital Receptionist -- can't force?
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mar
Grünschnabel


Registration Date: 21.03.2010
Posts: 6
Fragezeichen Digital Receptionist -- can't force? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hi there -- thanks in advance for reading!

All I'm looking for is the following scenario:
- Call comes in
- Regardless of time it gets sent to my Digital Receptionist
-- Digital Receptionist plays a greeting and waits for one of two options to be selected (each one being an extension)

The problem I'm experiencing is that I can't seem to get all (any!) calls to go to the Digital Receptionist (I have set the options appropriately to my "/" Incoming Route).

It seems that all calls instead go to the first extension I set up.

Again, many thanks in advance for any/all assistance!
15.02.2011 20:45 marpaw is offline Search for Posts by marpaw Add marpaw to your Buddy List
baz


Registration Date: 01.01.1970
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RE: Digital Receptionist -- can't force? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

do you have any other routes that might be taking precedence over the default one?
15.02.2011 21:40 bazmercer is offline Search for Posts by bazmercer Add bazmercer to your Buddy List
mar
Grünschnabel


Registration Date: 21.03.2010
Posts: 6
RE: Digital Receptionist -- can't force? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I only have the one inbound route
15.02.2011 21:55 marpaw is offline Search for Posts by marpaw Add marpaw to your Buddy List
 
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