PBXes » English » Miscellaneous » RE: Your premium account was cancelled, after payment??
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pbs


Registration Date: 01.01.1970
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Your premium account was cancelled, after payment?? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hi,
Can someone explain this message I received after paying for a premium account? I upgraded to premiun because I exceeded the 2000 minutes last month. I then completed and paid for the premium account in paypal. I then "cancelled the subscription" in paypal ONLY to avoid being billed 30 days from now by paypal on an automatic basis. ( I followed the paypal instructions I received in their email that state :"Cancelling your subscription will immediately stop all future scheduled payments for this subscription.)
Now I have received an email from PBXES stating "There is a grace period of 24 hours (14 days for PBXes PRO) from now for renewing the subscription" and that my premium account was cancelled.
So, I already paid for 30 days premium, only cancelled the auto renewal of the subscription, and my premium account is being cancelled. Will some tell me if I am reading this incorrectly, or am I being asked to pay again to maintain and use the features I just paid for on the premium account features for 30 days? Thanks

11.12.2008 02:31 pbsaver is offline Search for Posts by pbsaver Add pbsaver to your Buddy List
i-p
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Registration Date: 14.01.2006
Posts: 4815

Pfeil RE: Your premium account was cancelled, after payment?? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

http://www1.pbxes.com/forum/thread.php?threadid=1340

11.12.2008 14:11 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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