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rap


Registration Date: 01.01.1970
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3starsnet.com Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hello,

I cannot connect to 3starsnet.com, my voip-in number (not possible to have sip-uri)

The normal register string is : user:pass@sip.3starsnet.com/user

How can I enable that in my trunks ?

Thanks
18.08.2008 15:55 raphoumail is offline Search for Posts by raphoumail Add raphoumail to your Buddy List
Dia
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Registration Date: 03.03.2006
Posts: 1443
RE: 3starsnet.com Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

To enable this provider as a Trunk, you should enter the following info in its' Trunk section:

username: 02888xxxx
password: Your_Password
SIP server: sip.3starsnet.com
register: Yes (Inbound and Outbound calls)

Then ensure that you define an Inbound Route for the calls to ring a particular destination (extension, ring group, etc.)
18.08.2008 16:31 Diafora is offline Search for Posts by Diafora Add Diafora to your Buddy List
rap


Registration Date: 01.01.1970
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RE: 3starsnet.com Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

thanks for the reply. I already did that but on the status page, it's grey and I receive trunk outage emails. Could you eventualy check in the log ? Thks
18.08.2008 19:19 raphoumail is offline Search for Posts by raphoumail Add raphoumail to your Buddy List
Dia
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Registration Date: 03.03.2006
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RE: 3starsnet.com Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Well, I have looked through the support web pages of the provider, and that is how they advise their users to set it up.

Have you tried to set this account directly on an ATA? Does the phone ring on incoming calls?
18.08.2008 22:57 Diafora is offline Search for Posts by Diafora Add Diafora to your Buddy List
rap


Registration Date: 01.01.1970
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RE: 3starsnet.com Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Yes, it works perfectly with Ata's and Voxalot
Don't understand why it doesn't work here
18.08.2008 23:55 raphoumail is offline Search for Posts by raphoumail Add raphoumail to your Buddy List
Dia
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RE: 3starsnet.com Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Try to set it up as we discussed, and then take a look at the System Log for messages pertaining to that Trunk. What do the messages indicate?
19.08.2008 16:29 Diafora is offline Search for Posts by Diafora Add Diafora to your Buddy List
rap


Registration Date: 01.01.1970
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RE: 3starsnet.com Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Two last ones :

Aug 19 16:28:24 NOTICE[5267] chan_sip.c: Failed to authenticate on REGISTER to '028889216@sip.3starsnet.com' (Tries 3)
Aug 19 16:29:23 NOTICE[5267] chan_sip.c: -- Registration for '028889216@sip.3starsnet.com' timed out, trying again (Attempt #52cool
Aug 19 16:29:24 NOTICE[5267] chan_sip.c: Failed to authenticate on REGISTER to '028889216@sip.3starsnet.com' (Tries 3)
Aug 19 16:30:23 NOTICE[5267] chan_sip.c: -- Registration for '028889216@sip.3starsnet.com' timed out, trying again (Attempt #532)
Aug 19 16:30:24 NOTICE[5267] chan_sip.c: Failed to authenticate on REGISTER to '028889216@sip.3starsnet.com' (Tries 3)



Thanks
19.08.2008 16:32 raphoumail is offline Search for Posts by raphoumail Add raphoumail to your Buddy List
Dia
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Registration Date: 03.03.2006
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RE: 3starsnet.com Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

OK, reach out to the provider's support, and ask them what their SIP Proxy doesn't like about these registration attempt.

Ensure they get the time stamps of the attempts, so they know at which timeframe to look at.
19.08.2008 17:07 Diafora is offline Search for Posts by Diafora Add Diafora to your Buddy List
bob


Registration Date: 01.01.1970
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RE: 3starsnet.com Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I have a 3star account and use the following settings

username: your tel number
password: your password
sip server: 85.119.188.3

this works perfect for me, incoming call without problems.
19.08.2008 17:08 bobmats is offline Search for Posts by bobmats Add bobmats to your Buddy List
Dia
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Registration Date: 03.03.2006
Posts: 1443
RE: 3starsnet.com Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Then great, for some reason the IP is preferable instead of the FQDN.
19.08.2008 17:56 Diafora is offline Search for Posts by Diafora Add Diafora to your Buddy List
rap


Registration Date: 01.01.1970
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RE: 3starsnet.com Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

YES !!!! it's working !! Thanks a lot for your help !!!
19.08.2008 23:43 raphoumail is offline Search for Posts by raphoumail Add raphoumail to your Buddy List
 
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