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aib
Grünschnabel


Registration Date: 09.07.2008
Posts: 32

Receptionist doesn't start with 3 in hunt; loops Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hi,

I have the following setup:

Incoming / => ring group #1 => (no answer) => Receptionist

If the ring group (hunt) only has 2 items, the receptionist works fine. When there are 3 items, it goes back to ring group #1 again, instead.

This setup used to work before. Were there any recent changes in the code? BTW, I upgraded to Premium about 6 hours ago (not sure if that has any bearing).

I've already tried "Submit & Start" and deleting and reconstructing the receptionist and recordings, but it still doesn't work with 3 extensions in the ring group.

A sample of incorrect behavior is from 2008-07-22 03:06:30 GMT+0800 to 03:07:46. The call ends with a "504 Server Time-out" message at the client.

21.07.2008 21:25 aibrado is offline Search for Posts by aibrado Add aibrado to your Buddy List
aib
Grünschnabel


Registration Date: 09.07.2008
Posts: 32

Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I just worked around this with a queue that had a ring group with 2 elements.

22.07.2008 04:35 aibrado is offline Search for Posts by aibrado Add aibrado to your Buddy List
aib
Grünschnabel


Registration Date: 09.07.2008
Posts: 32

Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I guess I'll have to reopen this, since ring groups are still very useful if you want to hunt in sequence (queue hunt order isn't as predictable).

Has anyone at PBXes looked at this yet? Thanks.

22.07.2008 21:27 aibrado is offline Search for Posts by aibrado Add aibrado to your Buddy List
 
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