Call forward on busy or when the extension is on the phone
Hello,
I m trying to enable a forward on busy (*90) and *92 from an extension 301 to 303. However the automatic voice confirm only that it forward it to extension 3 and not 303.
i then tried to forward it to extension 2407 then the voice confirm only extension 2.
It seams that it is not working with extensions that have more than 1 digit.
Also i m trying to find the * code list that was on the welcome page. it seams that it disappeared ....
Please help
This post has been edited 1 time(s), it was last edited by ych on 18.10.2007 at 14:35.
What s about :
I m trying to enable a forward on busy (*90) and *92 from an extension 301 to 303. However the automatic voice confirm only that it forward it to extension 3 and not 303.
i then tried to forward it to extension 2407 then the voice confirm only extension 2.
It seams that it is not working with extensions that have more than 1 digit.
On the existing SIP clients you should verify how they send DTMF digits. There are generally 3 options: In-Band, RFC2833, SIP Info. The mode which is setup on the SIP client should match the "dtmfmode" setting on the extension. or it should be set at Auto.
Another way to test if it is a DTMF related issue, is to download, install and configure X-Lite on a PC from http://www.counterpath.com/xlitedownload.html