RE: My digital receptionist is not working with all my trunks 15.09.2009 17:42

Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Zitat:

Originally posted by Diafora Well, since every other trunk works properly, you should inquire what are the preferred DTMF transmission settings from SipCode's perspective. This issue can only be resolved with their help, since the DTMF digits are collected by their trunk and then sent to PBXes. If possible, try to avoid InBand, and inquire if they support RFC2833 or which flavor of SIP Info. Once you find out, try to set this in SipCode's Trunk setup.

Once again I thank you Diafora. It`s fixed now. Diafora you`re the best ! Pbxes is the best !

RE: ATA DLink Dvg2001s 14.09.2009 22:32

Forum: Terminal Equipment

Zitat:

Originally posted by Diafora If DLink has confirmed such an incompatibility, there isn't much you can do with this ATA on PBXes. You should however determine, if all DLink ATAs do not support user names with a dash in them. If they don't, you might be able to convince Dlink to fix this in their SIP stack, and to release an update for all their ATAs.

I really thank you again Diafora, but I can`t to convince Dlink to fix this in their SIP stack. It has been discontinued since June 01, 2009. So , there is not a new firmware. I have to buy a new ATA. No problem, It was very cheap to me. I think that is a good information : DVG2001S does not work with Pbxes. I choose Pbxes, so bye, bye DLink.

My digital receptionist is not working with all my trunks 14.09.2009 22:24

Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Hello.

I have 8 trunks. All my trunks are working fine with my digital receptionist, except one. When I call using my trunk from ser.sipcode.com.br , I can hear the prompt menu, but whem I choose the option nothing happen. I dialled the option 1, 2 ou 3 and nothing. I have a friend with the same trunk from ser.sipcode.com.br and it is working fine. I`ve change the Dtmf from the trunk and nothing. Please I need a help.

RE: ATA DLink DVG-2001s 12.09.2009 16:04

Forum: Terminal Equipment

Zitat:

Originally posted by Diafora How certain are you about the dash (-) incompatibility? Have you gotten a SIP trace indicating this? I believe DLink should first confirm if there is such an issue with the DVG-2001S ATA. There is a moderated forum where you might try first, but keep in mind this product has been discontinued since June 01, 2009.

Thank you for your allways quick answer Diafora. The support on line from Dlink sad that DVG2001S does not support dash (-). Really it has a incompatibility with user names with dash (-). How can I fix it with Pbxes ? I have to buy a new ATA. Rigth ?

ATA DLink Dvg2001s 12.09.2009 07:31

Forum: Terminal Equipment

I have DLink DVG2001S . I can not register my Pbxes account wit my ATA. I think that is because the login name has the (- ), for example, username- extension number. How can I fix it ?

RE: resale questions 03.09.2009 00:52

Forum: PBXes PRO

That`s a good question. I want to know too.

RE: Bugs with Voipian.com 30.08.2009 04:56

Forum: Providers

You`re right Diafora. I`ll use their own soft-phone . I really thank you.

RE: How can I use Voipian with Pbxes ? 30.08.2009 04:51

Forum: Providers

I thank you for your answer. You`re right. I give up. I`ll use my Voipian only with the Voipian program.

How can I use Voipian with Pbxes ? 14.08.2009 20:04

Forum: Providers

I`m using Voipian provider and it has an new way to register .

* User name: Enter your username here.
* Password: Enter your password here.
* Registrar: voipian. com
* Proxy: sip. voipian. com

So the Sip Proxy is not like a Registrar. How can I register this voip in Pbxes? There is not a field "Registrar" at Pbxes, only "Sip Server" . I can register only Sip Server but I can`t make calls. There is others voip providers like a Voipian. When I use my ATA directly, it works fine. I want to use with Pbxes. What to do ?

Thank you for your answers .

Is it a bug with Voipian.com ? 07.08.2009 17:05

Forum: Providers

Is It possible Voipian with Pbxes ?

RE: My DID number and the VoiceMail 07.08.2009 14:36

Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Zitat:

Originally posted by Diafora Please answer the following question: "When a call is received on that DID, and you answer it from an extension, can you hear the callers, and can they hear you?" Not when the call ends up on VoiceMail, but when it is answered via an extension.

Yes. I can hear and they can hear me. Now it is fine. It was a DTMF problem. It is fixed now. Thank you Diafora.

RE: My DID number and the VoiceMail 06.08.2009 03:09

Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Zitat:

Originally posted by Diafora Let me understand this better. When a call is received on that DID, and you answer it form an extension, can you hear the callers, and can they hear you? Does the issue you are reporting, happens only when the call ends up on VoiceMail?

The caller can`t hear the voice mail prompt. The calls goes directly to recorder.

My DID number and the VoiceMail 04.08.2009 23:03

Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Hello every body.
I have a DID number with my Premium account. When I receive calls with my DID, the caller wait 30 seconds and we can't hear the voicemail prompt. The call goes directly to record without hear the prompt. It is only with this DID number. I have others at the same ring group and every thing is fine. Some body help me . Sorry my english, I`m from Rio de Janeiro, Brazil.

G 729 is not working fine 14.04.2009 05:13

Forum: Bugs

I bought the G729 codec for one chanel only. When I'm using an extension, is not working my Ring Group, callwaiting, and VM. When I hung up everything is fine, but if I receive a new call my Ring group, callwaiting and VM stop to work. While I'm calling, all stop to work. Please help me. Thank you again.

RE: I can`t do any changes 02.04.2009 18:42

Forum: Bugs

Zitat:

Originally posted by i-p-tel You had two outbound routes with the same name "Tudo". Deleting one (over the web interface) solved the problem.

Yes. You`re rigth. It was my mystake. I did. Now everything is ok. Thank you Pascal

I can`t do any changes 30.03.2009 20:44

Forum: Bugs

When I make changes I have this message "DB Error: already exists ". This is occuring with IE8 and FireFox. Now I can`t do any changes in my account. When I try to make changes in "Outbound routing", I have the same error message.

How can I register ATA Dlink DVG-2001s ? 23.03.2009 02:56

Forum: Terminal Equipment

My ATA does not accept ( -) , login-300. Can you help me ?

RE: azzu.com.br - Trunk problem 23.11.2008 14:43

Forum: Providers

Zitat:

Originally posted by i-p-tel Sorry, I had to delete some replies because I have been on the wrong path. There is no way to configure a trunk's registration interval on PBXes yet. To verify that the answer you got from Azzu's support is correct please first try to press the red bar. If you can receive calls only within 6 minutes after that then this really is the reason. Please let me know. Thanks!

Yes the answer I got from Azzu's support is correct .When I tryed ro press the read bar first . I can receive calls only within 6 minutes. Not anymore. Thes Azzus support sad that the max expiry there is 360 second and Pbxes is 3600. With Liberailvoip the trunk works fine, cause there the maxexpiry is the same 360. Can you fix it to me directrly from my account ?

RE: azzu.com.br - Trunk problem 21.11.2008 19:18

Forum: Providers

Here in Brazil many people has the Azzu provider. I have an account at 12017429 registrar.azzu.com.br. I can not receive calls on it. The support of Azzu tells me that the problem is in register time. In Pbxes the register is 3600 seconds, but in Azzu is 360. How can I do the recgister of my Azzu in Pbxes stay with 360 and not 3600 seconds?

RE: Call Shop Credit! 06.11.2008 21:29

Forum: Feature Requests

Great. That`s a good idea .