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i-p
Super Moderator
Registration Date: 14.01.2006
Posts: 4775
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07.08.2008 15:49 |
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dek
Registration Date: 01.01.1970
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07.08.2008 16:54 |
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mor
Registration Date: 01.01.1970
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10.07.2009 07:33 |
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Dia
Premium Account
Registration Date: 03.03.2006
Posts: 1443
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10.07.2009 11:02 |
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mor
Registration Date: 01.01.1970
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10.07.2009 11:59 |
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Dia
Premium Account
Registration Date: 03.03.2006
Posts: 1443
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RE: Play message and hangup |
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Mort,
Please don't get me wrong, but PBXes is a hosted PBX service based solely on access to the Internet. It is sort of a requirement to get full access to most of its' features.
Surely, by using SIP Trunks for inbound and outgoing PSTN calls makes it a lot more versatile, but they are not an absolute requirement. PBXes cannot replace an on-premise traditional PBX, which does not require access to the Internet, and that is partially the reason traditional PBX systems are still being sold today.
So in your case, the question which begs for an answer is: Why are these girls who have no access to the Internet use an Internet based PBX instead of a traditional one?
Regarding your comment about a Voicebox, I think you mean a VoiceMail box. But according to what you have described so far in this thread, the proper solution to your call scenario which will play a message and hang up, is an IVR to play the message and end with the Hangup action, not a VoiceMail box.
That is exactly what I described in my previous message. Try setting it up and see if it works better than the VoiceMail box you have setup now. If you need help setting it up, let us know.
I understand the girls have no access to the Internet, and therefore can't change the message twice a day, but I can't help you there. Maybe you can change the Recording file (message) of the Digital Receptionist twice a Day yourself, or get another person with access to the Internet to do it on your behalf, or you can make it a requirement for the girls to get Internet access to do it themselves.
Maybe a wireless data connection over EDGE, GPRS, HSPA, etc, will do the trick. Without knowing for which country and city we are talking about, it's really hard to conclude what the optimal solution will be in this case.
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11.07.2009 00:06 |
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mor
Registration Date: 01.01.1970
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11.07.2009 08:57 |
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Dia
Premium Account
Registration Date: 03.03.2006
Posts: 1443
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13.07.2009 19:13 |
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mor
Registration Date: 01.01.1970
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RE: Play message and hangup |
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Ok, but I will not give them the right to access the setup-website so they can config all the stuff not needed for them like new extensions, lines etc.
btw: is there a "user-interface" that can only handle the one extension (e.g. redirections, calls etc?)
As a possibility to implement my request it would be easy with editing the extensions.conf. I did this on a local machine and that is what I need.
--- schnipp ---
;########## Ansage #############
;### Praxis ist geschlossen. ###
;###############################
; Aufnahme des Textes
exten => 998,1,Answer()
exten => 998,n,Wait(2)
exten => 998,n,Playback(vm-rec-unv)
exten => 998,n,Playback(beep)
exten => 998,n,Record(praxis_geschlossen.gsm)
exten => 998,n,Wait(2)
exten => 998,n,Playback(praxis_geschlossen)
exten => 998,n,Wait(2)
exten => 998,n,Hangup
; Hierher weiterleiten zur Ansage des Textes "praxis_geschlossen.gsm"
exten => 999,1,Answer()
exten => 999,2,Wait(1)
exten => 999,3,Playback(praxis_geschlossen)
exten => 999,4,Wait(2)
exten => 999,5,Playback(praxis_geschlossen)
exten => 999,6,Wait(2)
exten => 999,7,Playback(praxis_geschlossen)
exten => 999,8,Hangup()
--- schnipp ---
So you call 998 and may speak on.
After hours the main-extension is than redirected not to answering machine but to 999.
You see - very easy - if you are allowed to edit extensions.conf. But for our business pro-account would be much to expensive... For 40,-- I could easily run a separate machine inkl. Hardware-, Power and backup-issues.
Mort
This post has been edited 1 time(s), it was last edited by mor on 14.07.2009 at 08:27.
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13.07.2009 19:24 |
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i-p
Super Moderator
Registration Date: 14.01.2006
Posts: 4775
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14.07.2009 17:03 |
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