I've added a sip extension 201
I don't know how but this ext is aalways on in the status. If I try to call it from another ext. it is busy.
I've tried to "reset" but there is nothing to do this.
I've tried to delete all trunks, ext., etc but if I insert new sip ext with 201 in the status I can see online from n hours!
Please can you check?
Thanks,
Riccardo
Ok, I've tried befor, but it ask me a security code.
I've tried before the password of extension, but now I tried with password of my account and now I cold be able to stop call.
Thanks for your support.
Riccardo
You see a padlock: double click on it.
You will be prompt for a password, enter the password of your i-p-tel account (not extension password!) THEN double click on red led.
The call will be disconnected.
The padlock is unlocked, and nothing happens when I click on the red circle (LED).
Even if the ATA has been disconnected from the net for 1 day, the call seems to go on for 48 hours. The icon for the extension is dimmed but the counter is increasing.
I deleted that extension and I will wait a day before I recreated.
For disconnecting extensions you must have locked the padlock NOT unlocked.
Double click on it and enter the password.
When it is locked, double click on red led.
That's all.
Bricky