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art
Grünschnabel


Registration Date: 29.01.2008
Posts: 2

Trunk stopped registering - please advise Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Good afternoon Gents,

Since several weeks I'm observing strange problem related to one of my "trunks". Trunk named "*********_IPCALL" (third one from the top under "Status" menu) remains offline and unavailable. I haven't changed any settings recently.

In order to troubleshoot and isolate issue following steps have been taken:

1. I have verified all "trunk" related settings again.
2. I have reentered correct settings & restarted pbxes (Submit & Start).
2. I have removed mentioned "trunk" & added again + restarted pbxes (Submit & Start).

Unfortunately this trunk still remains as offline under "Status" menu.

I'm confused and not sure what is going on. For testing purposes I additionally utilized android softphone and managed to register mentioned "trunk" without any problems. Apparently for some reason pbxes is experiencing difficulties with connection.

Can you please advise or check where is the problem?

Thanks in advance for your help
Artur

30.12.2019 17:40 art78pl1 is offline Search for Posts by art78pl1 Add art78pl1 to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4774

RE: voip.ipcall.pl Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

We've looked into your PBX. sip.voipcall.pl does not answer. Please check with your provider as a next step.

31.12.2019 09:49 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
art
Grünschnabel


Registration Date: 29.01.2008
Posts: 2

RE: voip.ipcall.pl Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Thank you for your help & advice.

I have raised service ticket with my provider. By the way please be advised that proper address is voip.ipcall.pl not sip.voipcall.pl and that is what was entered under pbxes settings.

Have a Happy New Year!

Regards
Artur

31.12.2019 12:47 art78pl1 is offline Search for Posts by art78pl1 Add art78pl1 to your Buddy List
 
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