Billing: Cancelled subscription paid yesterday, want to keep pro until end of month

Hi i-p-tel,

I bought a premium subscription 2 days ago just because I exceeded my 2000 minute limit and was advised the account would be disabled in 10 days otherwise.

Then I cancelled it today because I didn't want it to renew automatically at the end of the monthly period.

Still I want to keep the 5000 minutes till the end of the month. And at the very least I don't want my account to get disabled! That would be totally unfair!

Will I lose them? It would be nonsense to me. Please advise.

This post has been edited 2 time(s), it was last edited by dci on 02.02.2014 at 22:05.

RE: Billing: Cancelled subscription paid yesterday, want to keep pro until end of month

Your account would not have been blocked. However, the 5000 minutes quota would not have been valid til the end of month, either.

Thanks for re-subscribing.

RE: Billing: Cancelled subscription paid yesterday, want to keep pro until end of month

To be honest, given the confusion and hard time finding info in the general documentation, if I could have at least a partial refund I would be really really happy and favourably impressed by your service.
This issue kind of disappointed me...

Kind regards