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wic


Registration Date: 01.01.1970
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Problem with dialplan Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hello,

There is a problem with the dialplan.

I use in the trunks this dialplan

0031+Z.

In the outgoing routes i use this dialpattern

0|Z.

That make i can dial a number without the international prefix. for my country (The Netherlands)

But..... it will not work anymore

Can you resolve this technical problem verry soon?

There are nothing change on my side, i think the problem is by youre side.

Thanks for youre help

wicket
24.04.2007 07:05 wicket is offline Search for Posts by wicket Add wicket to your Buddy List
Dia
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Registration Date: 03.03.2006
Posts: 1443
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What exactly doesn't work?

If you remove the 0031+Z. from the Dial Rules of the trunk, and you match on xxx. in the Dial Patterns of the Outbound Route, will a call go through to the trunk if you dial it like the following 0031xxxxxxxxx pattern?

If the call does not go through to the trunk, then it's not a Dial Plan issue.

If it does, then put back 0031Zxxxxxxxx in the Dial Patterns of the Outbound Route, and try another call. If the call goes through, the dial plan works on the outbound route.

Then leave the 0|Zxxxxxxxx in the Dial Patterns of the Outbound Route, and add 0031+Zxxxxxxx. in the Dial Rules of the trunk. Try another call and observe if it now goes through.
24.04.2007 07:53 Diafora is offline Search for Posts by Diafora Add Diafora to your Buddy List
wic


Registration Date: 01.01.1970
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Hello,

When i call the number example 0031201234567
That works.

But.....

There are more problems with my account.

Call recording dont work anymore.

Please check first my account please...

I have try to reset the pbx but it have no effect

I wil use this service 1,5 month and i have no problems, but today i have problems with your service

Kind regards

Wicket
24.04.2007 14:19 wicket is offline Search for Posts by wicket Add wicket to your Buddy List
Dia
Premium Account


Registration Date: 03.03.2006
Posts: 1443
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For the call recording to work, the audio bypass option in the extension has to be set to No, otherwise the RTP packets do not pass through PBXes to be recorded.

The downside of this is the lower call quality, since every voice packet has to go through the server.
25.04.2007 06:57 Diafora is offline Search for Posts by Diafora Add Diafora to your Buddy List
wic


Registration Date: 01.01.1970
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i do not use the option audio bypass. Otherwise i have this option never used...

Kind regards

Wicket
25.04.2007 11:21 wicket is offline Search for Posts by wicket Add wicket to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4815
Lampe RE: Problem with dialplan Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Thanks for your request. A global problem with dial rules and recordings arised yesterday. This has been fixed now. We apologise for any inconvenience caused.
25.04.2007 17:41 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
wic


Registration Date: 01.01.1970
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Daumen hoch! Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

thnx everything works normal now

Kind regards

Wicket
26.04.2007 01:57 wicket is offline Search for Posts by wicket Add wicket to your Buddy List
 
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