I have been doing a few tests to see if I can reduce late packets and during this process I discovered that I cannot connect to the New York server (www4). Apparently when I place pbxes.org in my connection it is connecting to the Seattle server (www2). My ping time to the Seattle server is twice that of the New York server. I have tried placing the ip address for the www4 server (67.231.245.210) instead of pbxes.com and it fails to connect. I can, however connect to the Seattle server using the IP address as well as a few others.
In my personal data it shows my data center as www4.pbxes.com and it also shows that in the URL in my browser.
Let me clarify....when I access my account through my browser it IS going to www4.pbxes.com, however my PHONE seems to be connecting to www2. When I place the IP address of www4 into my PHONE it will not connect, however when I place the IP address in my PHONE for www1 and www2 it connects.
Update......
I discovered that the www4 server only allows access on UDP and apparently only on ports 4500, 5600, and 5601
I had been trying to connect via TCP on port 36999 which works on www2 and www1.
This post has been edited 1 time(s), it was last edited by dar on 19.02.2010 at 00:33.