I uploaded a new system recording then I set a new digital receptionist menu for use it. Testing the functionality, I don't hear the correct recording I choose in the receptionist setup. So, I deleted all recordings leaving only the one I need but.... I still hear the old recordings. Maybe is there any ghost recording in your system ? Could you check what's happen ? Thanks
Try this first, and then recheck the voice menu recording. In the bottom of the Personal Data section, click the Submit & Start button once. Let us know if the issue is resolved.
Now all work fine ! Thanks for support.