Let's concentrate on extension to extension calls first. Do the calls drop as soon as the other person picks up, or does the call stay active until both users hang-up?
What kind of SIP User Agents (IP phones, ATAs, soft-phones) are being used for each extension?
Can you try a few more test calls between extensions, and verify the issue is still there? If it is, then we will have to test a few more calls between two different extensions.
- 101 extension (softphone on my computer) dialing to gizmo account (PAP2T) --> OK
- 101 extension (softphone on my computer) dialing to 201 extension (PAP2T) --> Ring on other side, but call drop after answer.
- 201 extension (PAP2T) dialing to 101 extension (softphone on my computer) --> OK
- 102 extension (WRTP54G) dialing to gizmo account (PAP2T) --> Noise
Kind Regards,
Bruno Lima
This post has been edited 1 time(s), it was last edited by voi on 27.06.2008 at 02:25.
From what you wrote so far, it seems that extensions 101 (what kind of soft-phone?) and 102 (WRTP54G) are on the same network and work fine in both directions.
When extension 101 (soft-phone) dials 201 (PAP2T) the call rings but disconnects immediately after it is answered. This behavior is typical when there is a vocoder mismatch. Ensure the G.711 vocoder is selected first on the soft-phone, although it is strange the call completes properly in the reverse direction.
Regarding extension 102 (WRTP54G) do the calls complete when you call extension 201 (PAP2T) and vice versa? Is the PAP2T (ext. 201) on the same or on a different LAN from the 101 and 102 extensions?
The calls made between 102 and 201 extensions always completes.
The all extensions with WRTP54G always receive noise from PBXES on all calls (dialed and answered), but the audio sent by WRTP54G to other side are received correctly.
Could you confirm if the software or configuration are updated on PBXES on last weeks?
I want to call Linksys technical support but to do so I need your software version. Are you running under Asterisk? If so, which version, else what is the server software?
Maybe exists some configuration on your system or new firmware for my router to solve this issue.