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mon
Premium Account


Registration Date: 17.10.2007
Posts: 109
Payment Failure PayPal Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I added new card & overlooked to link with Pbxes payment in PayPal. This caused payment failure.
Please try agin to charge me . Sorry for inconvenience.

Received an other E-mail stating Premium account terminated..
Being with Pbxes since 2009, request admin should consider to reinstate Premimum account and charge me billed amount...Thanks

This post has been edited 3 time(s), it was last edited by mon on 04.02.2025 at 11:56.
04.02.2025 04:37 montoo is offline Search for Posts by montoo Add montoo to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4809
RE: Payment Failure PayPal Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

We don't restore subscriptions that failed three times. Please create a new subscription from the shop page.

To ensure safety throughout the 24-hour grace period, you can back up your data in Personal Data. Recently, automatic backup functionality was added for your convenience, making it easier to continue using accounts that have been downgraded to the free tier for some time.
04.02.2025 17:38 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
mon
Premium Account


Registration Date: 17.10.2007
Posts: 109
RE: Payment Failure PayPal Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I recevied 1st email on Feb 3, 2025 to notify me that subscription failed. As I correted the that paypal account and requested you to try, I am sure paymnet went through for Euro 31.34.

As you suggested go for new subscription, it is going to be Euro 44.85 for 3 months.

Wiill it be possible to consider a loyal client since 2009 to continue with old subcription rate of Euro 31.34 for 3 month.

This post has been edited 1 time(s), it was last edited by mon on 05.02.2025 at 06:21.
05.02.2025 06:20 montoo is offline Search for Posts by montoo Add montoo to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4809
RE: Payment Failure PayPal Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

As you really are one of our first customers of 2008 we made it possible for you, and re-activated your subscription. Thanks for your loyalty!
05.02.2025 11:25 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
mon
Premium Account


Registration Date: 17.10.2007
Posts: 109
RE: Payment Failure PayPal Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Thanks for accepting request to renew my subscription.I truly appreciate your prompt assistance and support in resolving this matter.
05.02.2025 11:56 montoo is offline Search for Posts by montoo Add montoo to your Buddy List
 
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