my sip device does not accept dash (-) as part of the username in extension.
This post has been edited 3 time(s), it was last edited by bep on 01.03.2020 at 18:01.
On your pic it says Registration Status: Registered. Are you sure it does not work?
because I had put old direct VOIP parameters, without going through PBXes
Otherwise I can't use the phone, because it doesn't allow me to enter the correct username that PBXes uses
You can replicate error if you have Huawei B525 modem
, or Huawei E5186s modem
Click on the following link for Huawei E5186s-22a modem screenshot
This post has been edited 2 time(s), it was last edited by bep on 02.03.2020 at 12:03.
OK, thanks for your request.
At present we can't offer a solution. The '-' is mandatory for PBXes.
How can I solve my problem?
I have both of the above mentioned modems from Huawei, but I think all the modems of this famous brand have the same setting
There is a chance of manually reconfiguring your PBX. We would change an extension from lets say username-123 to username_123.
Please let us know which extension number to change.
After that, you can't edit the extension any more. If you do the change would be reverted.
I'm sorry, but now, it doesn't work out entirely.
Whether using PhonerLite or Zoiper,
extension is not
either with underscore (username_ext), or with underscore (username-ext)
We've done the change a second time. Would you like to try to register again?
Please don't re-save your extension 200. Otherwise the change will be reverted.
I have tried it, it is registered but it does not work with huawei 525 modem
instead, it works with PhonerLite, using extension _200
I then reported with direct Voip connection with the provider.
and this works
After a few unsuccessful attempts,
I managed to get the huawey b525 to work with the extension code you edited.
This post has been edited 1 time(s), it was last edited by bep on 21.03.2020 at 11:28.