PBXes » English » Miscellaneous » RE: Bad quality in one way, not the other way
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yge
Grünschnabel


Registration Date: 22.12.2006
Posts: 41
Daumen runter! Bad quality in one way, not the other way Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Today I noticed that my account has been moved to www5/Paris. When did that take place?

My incoming soundquality is good, but my outgoing is terrible.
My customers can hardly understand me.

I think my account was on www1 (Nürenberg), but I'm not sure.
Can this be changed again please, because it's not something that I can select manually.

I'm using this for business, and I need it to work again asap if possible.

Now I have to setup my accounts manually in my ATA to be able to receive calls.

Thanks
Yves
21.06.2007 17:00 ygeffens is offline Search for Posts by ygeffens Add ygeffens to your Buddy List
i-p
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Registration Date: 14.01.2006
Posts: 4775
RE: Bad quality in one way, not the other way Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

You can select the Nürnberg server manually in "Personal Data".

This post has been edited 1 time(s), it was last edited by i-p on 18.04.2008 at 03:25.
21.06.2007 18:54 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
bob


Registration Date: 01.01.1970
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RE: Bad quality in one way, not the other way Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Does this mean that a user can choose his own server ?

I noticed the same problems with the paris server. customers complained about bad line and I noticed the same when calling using betamax.

I am trying the frankfurt sever now and will see if things improve.
26.06.2007 11:47 bobmats is offline Search for Posts by bobmats Add bobmats to your Buddy List
yge
Grünschnabel


Registration Date: 22.12.2006
Posts: 41
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You can, indeed, choose the server you want, or the one the closest to you, with the lowest latency (lowest ping-time).
26.06.2007 12:49 ygeffens is offline Search for Posts by ygeffens Add ygeffens to your Buddy List
bob


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Zitat:
Originally posted by ygeffens
You can, indeed, choose the server you want, or the one the closest to you, with the lowest latency (lowest ping-time).


Do you have an ip list or names of the servers so I can ping them and see which one would work best.
28.06.2007 10:48 bobmats is offline Search for Posts by bobmats Add bobmats to your Buddy List
i-p
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RE: RE: Bad quality in one way, not the other way Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

In the box on the right of the web pages there is a list of servers (with the percentages of usage aside). Just click on them to see the host names.
28.06.2007 18:58 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
bob


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Thanks works great.

For Belgium, Telenet Cable I Get the following Values

www0 Frankfurt 26 ms
www1 Nürnberg 37 ms
www2 San Diego 173 ms
www4 New York 101 ms
www5 Paris 33 ms

alle 3 European server look ok and simular.
USA server are a lot longer connection time
29.06.2007 19:00 bobmats is offline Search for Posts by bobmats Add bobmats to your Buddy List
yge
Grünschnabel


Registration Date: 22.12.2006
Posts: 41
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Bobmats, how did you find out the different ip's for these servers?
If I do a tracert to www0, www1, www4, ... I always get the IP of www1:

www1.pbxes.com [88.198.36.79]

Since there is also a problem with the 3 euro-servers (they are blocked I presume), I want to ask my VSP to take a look at the Ip's of the euro-servers, but therefore I must be able to see what the IP's are.

Yves
05.07.2007 13:47 ygeffens is offline Search for Posts by ygeffens Add ygeffens to your Buddy List
i-p
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RE: Bad quality in one way, not the other way Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

To find out the IP addresses don't forget to add .pbxes.com (not org or whatever).
05.07.2007 16:34 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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