Since 2007-04-27 my voipcheap account shows the message: FUP (fair use policy) exceeded. I am sure all the requirements were met for my account to be in good standing.
I currently have 31 free days and make between 60 and 200 minutes per week of calls with voipcheap. There must be another reason why they are charging me.
I noticed that too. It has happend to me before.
I was on a holiday, so I was not able to use it.
1 day later (after 2 calls of 60 minutes) it showed the FUP message.
Maybe it's also triggered when hitting a preset number of times the 60 minute limit (per call)?
I believe it is the payment source which correlates the two accounts. That is, if the same Paypal account, or Credit card is used to fund both Finarea/Betamax accounts, they can identify the ultimate user.
Try using a different payment method, or credentials to registered and fund the 2nd account.
If it was an IP limitation, not more than 5 users would be able to use Finarea/Betamax trunks on a single PBXes server, and they would stand to loose a lot of income from disgruntled PBXes users. They are quite smart for that.
I have a DID linked to my PBXes PRO account and settings to use two outgoing trunks from Betamax's voipcheap.com, based on the incoming CID belonging to me or my friend.
"FUP exceeded" messages for some destinations appear almost in every case, even though total minute usage for both accounts never exceed 100-150 minutes, but 300 allowed.
There should be something wrong with PBXes IP address and usage of others.
Could someone from the administration look at this issue? Thx