I am new to asterisk and Pbxes.org. I have gotten my pbxes acct working with a LA941 hard phone and also a softphone.
I would like to have the TAPI functionality I had on my old analog PBX which gave me the incoming call info which I ould then send to my case management system so it could pull up the caller's info in a screen pop..
Is this a feature that needs to be activated from Pbxes or is it a matter of having some kind of Tapi software on my workstation, or both.
If someone can point me to a product or website where I can learn more, I'd appreciate it.