PBXes » English » Bugs » Unable to connect extensions
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suv
PBXes PRO


Registration Date: 17.09.2007
Posts: 100
Unable to connect extensions Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hi Team
is there any known issue as we are unable to make / received call or connect to extensions as well since last few hours. we tried switching to different server/timezone but no luck
please advise
04.01.2019 21:23 suvidh is offline Search for Posts by suvidh Add suvidh to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4822
RE: Unable to connect extensions Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

We have noticed that you manually changed server to resolve the issue. Do you still need assistance?
05.01.2019 02:33 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
suv
PBXes PRO


Registration Date: 17.09.2007
Posts: 100
RE: Unable to connect extensions Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Problem still not resolved even after switching to different server. we are still not able to connect extension , please help
05.01.2019 04:34 suvidh is offline Search for Posts by suvidh Add suvidh to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4822
RE: Unable to connect extensions Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

We are looking into it now. What we don't understand is why some of your extensions register while others do not.

It seems there is a mismatch on passwords. Can you please try to set a new password for one extension and see if it registers then?
05.01.2019 10:41 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
zlo
Grünschnabel


Registration Date: 26.05.2016
Posts: 1
RE: Unable to connect extensions Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Similar situation. It is also not possible to delete current extensions (An error occurs: cannot connect) and create new ones.
Upd. Problem solved

This post has been edited 2 time(s), it was last edited by zlo on 07.01.2019 at 14:13.
07.01.2019 13:55 zloi78 is offline Search for Posts by zloi78 Add zloi78 to your Buddy List
 
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