PBXes » English » Miscellaneous » RE: format change (codec) on incoming call
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tom
Grünschnabel


Registration Date: 15.07.2009
Posts: 7
format change (codec) on incoming call Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Problem with multiple format changes on incoming calls from sip trunk

Sep 23 11:10:46 VERBOSE[123851] chan_sip.c: Oooh, format changed to 8
Sep 23 11:10:47 VERBOSE[123851] chan_sip.c: Oooh, format changed to 4
Sep 23 11:10:47 VERBOSE[123851] chan_sip.c: Oooh, format changed to 8
Sep 23 11:10:47 VERBOSE[123851] chan_sip.c: Oooh, format changed to 4
Sep 23 11:10:47 VERBOSE[123851] chan_sip.c: Oooh, format changed to 8
Sep 23 11:10:47 VERBOSE[123851] chan_sip.c: Oooh, format changed to 4

This post has been edited 1 time(s), it was last edited by tom on 27.09.2016 at 16:49.
23.09.2016 13:18 tomjanssens is offline Search for Posts by tomjanssens Add tomjanssens to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4775
RE: format change (codec) on incoming call Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

A quick workaround would be turning off either G.711 A-law or G.711 u-law, or G.711 altogether.

If you can do this on your trunk or extension (I don't know on which leg of the call this happens), this would be fine.

For setting this on PBXes you need to open a PRO account (there is a free trial).

We will be able to provide a fix to this incompatibility later the weekend.
23.09.2016 15:19 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
tom
Grünschnabel


Registration Date: 15.07.2009
Posts: 7
RE: format change (codec) on incoming call Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

The problem exists on all my trunks in different accounts.
Will the fix be deployed on the whole platform?
23.09.2016 20:26 tomjanssens is offline Search for Posts by tomjanssens Add tomjanssens to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4775
Lampe RE: format change (codec) on incoming call Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

We've updated software on www1 (for all accounts hosted on that server) to hopefully fix the issue that you observed.

Please click "Submit & Start" for your account to run the update.

If this works we will update other machines subsequently.
23.09.2016 22:54 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4775
RE: format change (codec) on incoming call Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Updated all machines now.
27.09.2016 13:58 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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