PBXes » English » Bugs » RE: Google Trunks Down???
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acc
Grünschnabel


Registration Date: 04.05.2015
Posts: 3

Achtung Google Trunks Down??? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

It seems the google trunks are down even though they say connected. I am using one as my primary incoming trunk

Instead of my auto attendant picking up, it just goes directly to the Google voicemail.

The only way to get the service back up is to change servers on pbxes. I have tried all www servers to see if one is better than the others but no such luck. All drop.


Looks likes a pbxes issue to me....Anyone else having this issue or know how to fix?

This post has been edited 1 time(s), it was last edited by acc on 19.05.2015 at 14:55.

19.05.2015 14:54 accurateresource is offline Search for Posts by accurateresource Add accurateresource to your Buddy List
i-p
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Registration Date: 14.01.2006
Posts: 4815

RE: Google Trunks Down??? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

We've checked two accounts with Google trunks. One is up for 4 days, one for 6 days and incoming calls work. So at least there is no quick drop on other accounts.

Instead of changing servers you can just click "Submit & Start" in Personal Data without changing anything. This should also reset your trunk.

We've activated additional trace info on your Google Voice trunk. Please let know when calls aren't answered again. Please specify date/time of such event.

19.05.2015 16:58 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
acc
Grünschnabel


Registration Date: 04.05.2015
Posts: 3

RE: Google Trunks Down??? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Thanks for the quick response. It is up right now. Will report back if it keeps recurring.

20.05.2015 02:50 accurateresource is offline Search for Posts by accurateresource Add accurateresource to your Buddy List
i-p
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Registration Date: 14.01.2006
Posts: 4815

RE: Google Trunks Down??? Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Intermittent failures to accept incoming calls from Google Voice should have vanished since 2 June. We have changed configuration.

06.06.2015 00:48 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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