PBXes » English » Providers » RE: Cannot register phone
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cha
Grünschnabel


Registration Date: 29.04.2010
Posts: 6

Cannot register phone Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Yesterday, I started to get a registration problem with one of my trunks. I have tried to register it once again, but same problem. If Iuse the same with a SIP-phone to the SIP-provider, there is no problem. Could anything be bloxk at PBX?

16.11.2013 17:46 charel is offline Search for Posts by charel Add charel to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4774

RE: Cannot register phone Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Which provider are you referring to?

17.11.2013 12:07 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
cha
Grünschnabel


Registration Date: 29.04.2010
Posts: 6

RE: Cannot register phone Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

iplink.no is the one with the problem, and today it's the same with Callcentric.com.

When I configured iplink on a different account that I manage, it worked straight away with EXACTLY the same settings. I have now disabled that test.

It all started when I temporaryly disabled teh iplink no. by doing a change in the username to test something elsewhere. When putting it correct again, it would not register.

17.11.2013 18:08 charel is offline Search for Posts by charel Add charel to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4774

RE: Cannot register phone Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

By supplying an invalid user name iplink.no probably blocked the IP of PBXes. You should call them to get it whitelisted. Your callcentric trunk is registered.

19.11.2013 10:20 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
cha
Grünschnabel


Registration Date: 29.04.2010
Posts: 6

RE: Cannot register phone Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

You may be right, diificult to get them to do anything. Can my account be moved to a different server?

22.11.2013 20:31 charel is offline Search for Posts by charel Add charel to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4774

RE: Cannot register phone Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Yes, please have a look at the Personal Data page.

25.11.2013 07:46 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
cha
Grünschnabel


Registration Date: 29.04.2010
Posts: 6

RE: Cannot register phone Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Problem solved. They had blocked it after all, it was justhard for them to admit it.

This post has been edited 1 time(s), it was last edited by cha on 29.11.2013 at 11:32.

29.11.2013 10:50 charel is offline Search for Posts by charel Add charel to your Buddy List
 
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