Hi, I have the problem since ages that the backup trunk does not work. The primery trunk is registered but blocked. (because of hacking attack)... If I try to call somebody I see the log "playback" in the log. In this case the system should try to call the number via the backup trunk but it does not... I think it is a bug. It is also the same at the errorreport "resetCDR". Thank you for correcting the bug. Regards, I.