Hi,
I think I'm doing something wrong. I have a queue with four extensions in. When I dial that queue, if any extension is unavailable, it goes straight to the voice mail of that extension rather than trying any others. It's set to "ring all", which I assumed would just ring the available extensions. Instead it seems to go down the list of extensions, and if one of them is off-line, it dumps it to that extension's vm.
If I disable voicemail it works as I expect, so what am I doing wrong?
edit - Never mind, dump the extensions in to a ring group and it works as expected
This post has been edited 2 time(s), it was last edited by baz on 27.11.2010 at 16:52.
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