Regular / After Hours doesn't appear to be working

Hi,

I can't seem to get the regular / after hours feature working, I have the Regular Hours on my one and only incoming route set to '9:30-17:30' and 'mon-fri' but at this time (10.30 a.m. UK time) incoming calls are going to my After Hours destination and I've had to set the 'force regular hours' for the time being.

Is this a bug around timezones or something or am I missing something?

Mark

RE: Regular / After Hours doesn't appear to be working

You can check your call monitor if the calls show the right timezone. If not you can try clicking "Submit & Start" in Personal Data to reset your PBX.

RE: Regular / After Hours doesn't appear to be working

EDITED: Actually..... think I might have just spotted a typo in my time entry! Think it might be working Mark



Thanks for the prompt reply.

The date/time in the call monitor and the system log appear to be correct and I did try the Submit & Start option early this morning as I'd read that on another thread but didn't make any different, calls still getting routed to the After Hours destination.

Mark

This post has been edited 1 time(s), it was last edited by mhc on 13.07.2010 at 12:10.