PBxes not working

Around lunchtime today (European time) all did.s which we have from external provider, Voxbone, ceased to be answered by pbxes. They route correctly to other sip addresses (I changed some to check) but not to pbxes - so there is nothing wrong with Voxbone. Up to this point everything was working perfectly. Nothing has changed but now none of these work.

Just to clarify. Previously we routed the voxbone did.s to pbxes by creating an inbound route on pbxes (metokote-100) and entering this in voxbone (sip:metokote-100@pbxes.org). This has been working fine for months (until yesterday). As a temporary measure we have routed the voxbone numbers to a a Voipcheap trunk which we have set up in Pbxes. This is still working fine.

Can you please check what has happened and resolve urgently.

Thanks

Mike

This post has been edited 1 time(s), it was last edited by met on 04.08.2009 at 14:30.

RE: PBxes not working

More info is needed:

What is the source IP of these calls? If you don't know you can also provide sample CDRs with this provider before the problem started.

Zitat:

all did.s which we have from external provider, Voxbone, ceased to be answered by pbxes

Do you see anything in system log or call monitor for those calls?

RE: PBxes not working

Sorry for the delay in replying. We have been using the backup method I described for the last few weeks (ie routing the Voxbone numbers indirectly to pbxes through another voip provider).

However I checked this morning and for some reason the problem is now resolved. We can now route voxbone numbers directly to pbxes as we have been doing for the last year or so.

Evidently the problem has resolved itself as mysteriously as it first appeared.

I cannot explain more - obviously something has been changed but I do not know what.