PBXes » English » Providers » RE: azzu.com.br - Trunk problem
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tij
Grünschnabel


Registration Date: 28.10.2007
Posts: 137
Trunk problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hi

I have a trunk with registrar.azzu.com.br . It is registered but I can`t receive calls. The ligth is green in the status, but when I call it , I don`t have any answer. Can you help me ?

Thank you.

Tony
16.10.2008 22:41 tijuca is offline Search for Posts by tijuca Add tijuca to your Buddy List
Dia
Premium Account


Registration Date: 03.03.2006
Posts: 1443
RE: azzu.com.br - Trunk problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Has the trunk ever accepted calls? Was is it ever setup properly on PBXes?
17.10.2008 03:42 Diafora is offline Search for Posts by Diafora Add Diafora to your Buddy List
tij
Grünschnabel


Registration Date: 28.10.2007
Posts: 137
RE: azzu.com.br - Trunk problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Zitat:
Originally posted by Diafora
Has the trunk ever accepted calls? Was is it ever setup properly on PBXes?


Yes. It has accepted.calls. It is setup properly on Pbxes.
17.10.2008 16:46 tijuca is offline Search for Posts by tijuca Add tijuca to your Buddy List
Dia
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Registration Date: 03.03.2006
Posts: 1443
RE: azzu.com.br - Trunk problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

We are here to help, but I have a few questions regarding this issue:

Are the incoming calls to this trunk arrive via a SIP URI to the default Inbound Route, or is there a trunk setup for them with a distinct Inbound Route?

As far as I can see, there is no trunk setup in your account which registers to the azzu.com.br SIP Proxy.
18.10.2008 03:04 Diafora is offline Search for Posts by Diafora Add Diafora to your Buddy List
tij
Grünschnabel


Registration Date: 28.10.2007
Posts: 137
RE: azzu.com.br - Trunk problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Here in Brazil many people has the Azzu provider. I have an account at 12017429 registrar.azzu.com.br. I can not receive calls on it. The support of Azzu tells me that the problem is in register time. In Pbxes the register is 3600 seconds, but in Azzu is 360. How can I do the recgister of my Azzu in Pbxes stay with 360 and not 3600 seconds?
21.11.2008 19:18 tijuca is offline Search for Posts by tijuca Add tijuca to your Buddy List
i-p
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Registration Date: 14.01.2006
Posts: 4815
Fragezeichen RE: azzu.com.br - Trunk problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Sorry, I had to delete some replies because I have been on the wrong path. There is no way to manually configure a trunk's registration interval on PBXes yet. This is done automatically by the SIP protocol.

To verify that the answer you got from Azzu's support is correct please first try to press the red bar. If you can receive calls only within 6 minutes after that then this really is the reason. Please let me know. Thanks!
22.11.2008 20:44 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
tij
Grünschnabel


Registration Date: 28.10.2007
Posts: 137
RE: azzu.com.br - Trunk problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Zitat:
Originally posted by i-p-tel
Sorry, I had to delete some replies because I have been on the wrong path. There is no way to configure a trunk's registration interval on PBXes yet.

To verify that the answer you got from Azzu's support is correct please first try to press the red bar. If you can receive calls only within 6 minutes after that then this really is the reason. Please let me know. Thanks!


Yes the answer I got from Azzu's support is correct .When I tryed ro press the read bar first . I can receive calls only within 6 minutes. Not anymore. Thes Azzus support sad that the max expiry there is 360 second and Pbxes is 3600. With Liberailvoip the trunk works fine, cause there the maxexpiry is the same 360. Can you fix it to me directrly from my account ?
23.11.2008 14:43 tijuca is offline Search for Posts by tijuca Add tijuca to your Buddy List
i-p
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Registration Date: 14.01.2006
Posts: 4815
RE: azzu.com.br - Trunk problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I manually changed the timeout on all trunks of your account. If anybody else needs it please post here.
29.11.2008 21:58 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
jos
Grünschnabel


Registration Date: 08.01.2009
Posts: 2
RE: azzu.com.br - Trunk problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Zitat:
Originally posted by i-p-tel
I manually changed the timeout on all trunks of your account. If anybody else needs it please post here.


I have the same problem, could you please do the same thing for me ??

thanks!!
15.03.2009 19:22 joseph255ml is offline Search for Posts by joseph255ml Add joseph255ml to your Buddy List
i-p
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Registration Date: 14.01.2006
Posts: 4815
RE: azzu.com.br - Trunk problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

maxexpiry was reverted on May 6, 2009. Do you still need the modification?
15.05.2009 13:28 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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