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yge
Grünschnabel


Registration Date: 22.12.2006
Posts: 41

Fragezeichen Incoming Calls (Timed actions) Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Part 1:

The schedule that can be setup in "Incoming Calls" is nice, but is it possible to make it active after "Inbound Routing"?

What I want to do is this:

Call->Check Inbound Routing->depending on routing go to schedule or not->handle the call as set in the Schedule

Even better:

depending on routing go to specific schedule, so for "Inbound Rouding"/Trunk 369 go to schedule that belongs to Trunk 369, for "Inbound Rouding"/Trunk 274 go to schedule that belongs to Trunk 274.

These numbers are the actual Rouring names in my setup.


Part 2:

How to setup a schedule that covers this:

Regular hours: 10:00-12:00 and from 13:00-18:00 from mon to sat.
Or even complex: 10:00-12:00 and from 13:00-18:00 from mon to fri; and 10:00-17:00 on sat
The last takes different openinghours on different day into account.

27.12.2006 19:36 ygeffens is offline Search for Posts by ygeffens Add ygeffens to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4815

Pfeil RE: Incoming Calls (Timed actions) Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

http://www1.pbxes.com/forum/thread.php?threadid=1035

27.12.2006 19:49 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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