suddenly i,am not allowed to reply to my previous thread. So here it goes again.
The ring group feature does not work for me. It has been set to redirect to another extension after 20 sec if the call is not being answered. But when I test it the phone keeps ringing for much longer than 20 sec. then i get the german speaking lady telling me that the extension is not reachable. I,ve chaged the voicemail setting to 50 sec. as suggested but no luck.
Can someone help me out with this?
Fred
An adition to this previous post.
When is a ring group activated?
I,ve set the incoming calls to go to the ring groups that i have created. But in inbound routing i can also choose a ring group as a destination? So what settings are triggering the activation of a ring group?
RE: ring groups