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mat
Grünschnabel


Registration Date: 05.07.2006
Posts: 5
voicemail problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

For some reason all my extensions are showing the voicemail and directory option as disabled.

If I try to enable this, I get
Cannot connect to Asterisk Manager with /
This module requires access to the Asterisk Manager. Please ensure Asterisk is running and access to the manager is available.

Is there an issue currently, or is it a problem with my account?

Matt
15.08.2006 00:32 mattelton is offline Search for Posts by mattelton Add mattelton to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4815
RE: voicemail problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

In this case please re-login.
15.08.2006 00:52 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
mat
Grünschnabel


Registration Date: 05.07.2006
Posts: 5
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Thanks that is now working correctly.

Matt
15.08.2006 01:25 mattelton is offline Search for Posts by mattelton Add mattelton to your Buddy List
Dia
Premium Account


Registration Date: 03.03.2006
Posts: 1443
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You might have to execute a Submit & Start in the Personal Data section, to get this working properly again.
28.08.2006 13:50 Diafora is offline Search for Posts by Diafora Add Diafora to your Buddy List
sup


Registration Date: 01.01.1970
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I posted a thread sat http://www1.pbxes.com/forum/thread.php?threadid=832&sid= which Pascal you subsequently closed. Although this may or may not have been the same problem , as I see no voice mail issues, the problem has worsened today to my PBX being completely non functional.

I do not believe there is any solution here and I do not appreciate being shut down by you closing the tread, just becase you THINK it looks like a similar thread, that appeared to have fixed iteself!

MY SUPERNETTEL PBX IS COMPLETELY DOWN AND YOU SHUT DOWN MY THREAD!

This post has been edited 1 time(s), it was last edited by sup on 02.09.2006 at 18:24.
02.09.2006 18:23 supernettel1 is offline Search for Posts by supernettel1 Add supernettel1 to your Buddy List
i-p
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Registration Date: 14.01.2006
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Fragezeichen RE: voicemail problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I didn't shut down your thread. You appeared to have the same error message when clicking on your status display. So I linked it to this thread.

Now I logged into your account 'supernettel' and checked the status display. No error message and it is looking ok. What do you mean by 'completely down'?
02.09.2006 20:49 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
sup


Registration Date: 01.01.1970
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You had closed the thread!

I mean that all it did was tell me the error when checking the status display, as I indicated last night.

Thgis morning, no device was registering. Wehether everythoing else worked or not I would still say "completely down" is an applicable phrase, as it is a PBX, not just a pretty web interface, therefore if the calls do not work, it is "completely down"

This post has been edited 1 time(s), it was last edited by sup on 02.09.2006 at 23:40.
02.09.2006 23:23 supernettel1 is offline Search for Posts by supernettel1 Add supernettel1 to your Buddy List
i-p
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Registration Date: 14.01.2006
Posts: 4815
Lampe RE: voicemail problem Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

As you are talking in the past I assume your PBX is up again.

What happened was: Due to a temporary network failure in the data center in San Diego your premium account was automatically moved to Frankfurt. This required a re-login from your side to see the status display.

However, I don't exactly know what the reason for the temporary failure of your PBX was. I guess you clicked 'Submit & Start' instead of a re-login which our software could not handle in this case. We have corrected this.
03.09.2006 02:14 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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