Hi I have a problem with my Incoming Calls hours.
They don't work, if I call to trunk A or B after 17:00 uk time (18:00 italy time) the IVR still answers.
Can you tell me why?
Beside that what hour is right? If I use Paris/london server I must consider UK hour or your German hour?
Originally posted by dpctech
Hi I have a problem with my Incoming Calls hours.
They don't work, if I call to trunk A or B after 17:00 uk time (18:00 italy time) the IVR still answers.
Can you tell me why?
Beside that what hour is right? If I use Paris/london server I must consider UK hour or your German hour?
If you have a inbound route for that trunk, you must remove that route.
Because it dont work then for that specified trunk to use that option.