PIN Controlled Call Through

You can set an incoming trunk to give PIN controlled access to the entire system which is handy for a number of purposes. Is there a way to do this has a hidden extension off the routing menu. I have one UK DID and I'm going there on Tuesday for a few days. It would be great to use it to keep my international calling bill down.

RE: PIN Controlled Call Through

Zitat:

Originally posted by dubaistu You can set an incoming trunk to give PIN controlled access to the entire system which is handy for a number of purposes. Is there a way to do this has a hidden extension off the routing menu. I have one UK DID and I'm going there on Tuesday for a few days. It would be great to use it to keep my international calling bill down.

If I understand the question correctly, you just setup an incoming trunk and setup inbound routing for that trunk that says the destination is CallThru and give it a pin number. You call the number associated with the trunk, a voice asks for the pin and if you enter it correctly you can dial.

You need to have the DID pointing to that trunk. How you do that depends on the nature of the DID that you have.

Inbound routing for the trunk takes priority over the general routing for incoming calls.

I've got that working for my US numbers where I have a ton of DIDs and can spare one. My UK number answers with an IVR, but you can punch in an extension number and it will ring to that extension even if it is not part of the call branch mapped out by the receptionist.

What I'd like to do is have an option (either as an extension or as an unannounced branch) which will take the caller to the same place, e.g. "please enter your password" and then drop the person to an asterisk's generated dialtone.

RE: PIN Controlled Call Through

You would have to create some kind of "loopback", e.g. create a classical extension pointing to one of your US DID numbers that prompt for a PIN.

Best regards,
Pascal

RE: PIN Controlled Call Through

Zitat:

Originally posted by i-p-tel You would have to create some kind of "loopback", e.g. create a classical extension pointing to one of your US DID numbers that prompt for a PIN.

There is another way which I have discovered.

1) You create an inbound route called "yourusername-loopbackRoute" and set that route to 'callthru'.
2) Create a SIP extension, display name "LoopbackExtension" with no password.
3) Go back into the SIP extension and change the Dial part from SIP/yourname-LoopbackExtension to SIP/yourusername-loopbackRoute@pbxes.com
4) Create another inbound route to answer the call you want, pass it through a queue which has a join announcement for the caller, and have your LoopbackExtension as part of the static agents.

This way your calls can be selectively answered, presented with an intro message, then hooked up to a callthrough tone (with or without a password) :-))