PBXes » English » Bugs » RE: Voicemail / Forwarding Issues
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exc
Grünschnabel


Registration Date: 06.12.2012
Posts: 4

Fragezeichen Voicemail / Forwarding Issues Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hello, I recently setup a PBXes paid acct and it is working very well. However I am having a few pressing issues that I cannot figure out but seem to be related.

1) If I attempt to use the built-in PBX VM, incoming calls drop immediately and never even get to the VM greeting/message.

2) If I force a bypass of an extension to an offsite Google VM through a classical extension using "Unavailable forward" etc it wotks, but when a person leaves a VM, it gets cut off at 21 seconds although I can an in the config, it is set for 3 min.

3) If I fork to my cell phone thinking that I can use that for VM, the fork works if I pick up however if I ignore the call or dont answer; again the call is just dropped.

I hav triesd using both Ring groups and extension options and bot fare the same. Also, call handoff and extension check are enabled and I have toyed with these settings as well wth no success.

Would appreciate any assistance on resolving this as I cannot be the only one experiencing these bugs.

Thanks
Jay

This post has been edited 1 time(s), it was last edited by exc on 21.12.2012 at 18:47.

21.12.2012 18:45 excelsiorone is offline Search for Posts by excelsiorone Add excelsiorone to your Buddy List
acc
Grünschnabel


Registration Date: 04.05.2015
Posts: 3

RE: Voicemail / Forwarding Issues Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I have the EXACT same issue. Anyone have a resolution. This is very frustrating. Why pay for a half-assed service?

05.05.2015 03:38 accurateresource is offline Search for Posts by accurateresource Add accurateresource to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4815

RE: Voicemail / Forwarding Issues Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Please specify which number you called, at which date/time. Then we can look into your logs and call monitor to find out more.

05.05.2015 09:07 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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