PBXes » English » Bugs » RE: Unresponsive web interface / call quality issues
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wea
Premium Account


Registration Date: 21.03.2014
Posts: 2

www2 unresponsive web interface / call quality issues Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hey Pascal / ip-tel,

All three of our PBXes.com accounts are inaccessible via the web interface and we're experiencing call quality issues with at least the www2 server.

We use our PBX for business use so need to resolve within the next 12 hours if at all possible.

Any ideas?

Thanks,

-JM

Edit 20:59 EST: www4 is responsive for me now, www2 is still down. Have not received a notification that my www2 accounts (which are inaccessible and having issues) have been temporarily migrated to www4. Help!!

This post has been edited 3 time(s), it was last edited by wea on 19.02.2015 at 04:25.

19.02.2015 03:22 wearegsar is offline Search for Posts by wearegsar Add wearegsar to your Buddy List
jow


Registration Date: 01.01.1970
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RE: Unresponsive web interface / call quality issues Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I also had this issue earlier today, but managed to log on using a mobile internet connection. Could it be a dns issue affecting your connection? I manually transferred my account to www4 server and it's back working now, although all our phones keep experiencing intermittent authorisation failures.

This post has been edited 1 time(s), it was last edited by jow on 19.02.2015 at 07:07.

19.02.2015 05:49 jowtron is offline Search for Posts by jowtron Add jowtron to your Buddy List
i-p
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Registration Date: 14.01.2006
Posts: 4740

RE: Unresponsive web interface / call quality issues Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Yesterday www2 was temporarily busy for quickly scanning database logs. This could have slowed down web interface although monitoring did not complain about it.

19.02.2015 12:36 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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