PBXes » English » Bugs » RE: Bug registering call time in Call Monitor Log
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sae


Registration Date: 01.01.1970
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Bug registering call time in Call Monitor Log Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hi There,

There is a bug in your system computing call times. I received an email stating that I had used more than 8,000 minutes in the month of march 2013 and that I needed to subscribe 2 premium accounts or my account would be closed.

I took a close look at my call monitor log and I saw a post on 2013-03-08 @ 18:37:23 for a call to my cell phone that lasted 133 hours 2 minutes and 51 seconds. I believe you understand this is not possible and that there is some kind of mistake or error in your system.

Please correct the situation so my account will not be closed.

Thanks,

Moises
07.04.2013 03:25 saer is offline Search for Posts by saer Add saer to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4821
RE: Bug registering call time in Call Monitor Log Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

OK
08.04.2013 16:32 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
bew


Registration Date: 01.01.1970
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RE: Bug registering call time in Call Monitor Log Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I am having the same problem. I added two more premium accounts before I realized their was an error. Is it possible to get a refund?
01.05.2013 01:38 bew1769 is offline Search for Posts by bew1769 Add bew1769 to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4821
RE: Bug registering call time in Call Monitor Log Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

OK
01.05.2013 12:48 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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