static and hangup after transfer from digital receptionist
I setup my pbx using my google voice trunk. Thus far, I am able to make calls without a problem and can receive them when not using the digital receptionist.
However, I encounter a problem when using the receptionist. After pressing the appropriate option to transfer to an extension, I hear a terrible static noise and the call disconnects after a few seconds. I have been testing it from a landline with the call routed to a softphone that works fine for making calls. I have it set to go directly to voicemail now but would like to use this feature.
All help is greatly appreciated.
_______________________ Aug 17, 2011 EDIT: I noticed that I got no response from anyone and was deafened by the silence so I did some trial and error work over a couple of days. The solution was simple. I quit using the google trunk and now use the callcentric trunk. Once I made the switch, the problem vanished
This post has been edited 2 time(s), it was last edited by ajt on 17.08.2011 at 23:17.
RE: static and hangup after transfer from digital receptionist
I have the same issue. Got the Soho account specifically for use with Google voice, so using another trunk defeats the purpose. Calls through the Google voice number to the virtual attendant have a really loud static once an extension is selected. My calls actually go to the extensions though and everything else works great, however the ear splitting static is enough to make it unusable. Any support?
This post has been edited 1 time(s), it was last edited by ewj on 28.04.2012 at 23:48.
static and hangup after transfer from digital receptionist
RE: static and hangup after transfer from digital receptionist