queu failover inbound route |
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Hi
I'm after a queue failing over to an inbound route for the following scenario.
Caller rings me at 16:59 and joins the queue. Office closes at 17:00, caller sits in queue for eternity.
I'd like to failover back to an inbound route, or some other time control, so that time-based routing can control if it goes back into the queue, or to an after-hours announcement, voicemail, divert etc etc.
At the moment I'm sending it to the sip of an inbound route, I've noticed a few "loop detected" errors though, so wasn't sure if this was ideal!
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