prblem routing calls trhough tf.callwiths.com (CallWithUS Toll Free trunk)

hello

I am unable to place calls trhough tf.callwithus.com

I need to terminate all toll free calls to the above server

so I setup a trunk for tf.callwithus.com and saved it leaving the username and pwd fields since callwithus is expecting an unauthenticated call.

I also setup an outbound route to place all calls starting by 1800 / 1888 / 1877 / 1866 through the trunk just setup

but when I place a call I get the pbxes ivr saying "the person you are calling is unavailble, please try again"

from my account log it shows that the call was sent to 18882048647@pbxes.org

Am I doing something wrong or is there a problem with my account?
please let me know
Thank you

RE: prblem routing calls trhough tf.callwiths.com (CallWithUS Toll Free trunk)

With leaving username and password, you leave them open ?

This is what their webpage says:

In the table below, username and password are your 9-digit long login name and 6-digit long password you received in the sign-up confirmation e-mail.
Configuration parameter Value
SIP server (or proxy, or domain) sip.callwithus.com
SIP proxy (or "Outbound Proxy") leave blank
STUN server stun.callwithus.com
Username (or User ID) username
Password password
Auth name (or Auth ID) username
Display Name (used for callerId information when you place a call) Your name
Register (or Send registration request) Yes
Register Expiry (or ReRegistration interval) 120 sec (2 minutes)
Silence suppression (or Voice Activity Detection) On
Use DNS SRV Yes

So you have to fill in usename and password.

Besides a trunk you need to setup outbound route so pbxes knows that it has to use that trunk.

RE: prblem routing calls trhough tf.callwiths.com (CallWithUS Toll Free trunk)

hello bobmats

thanks for the answer. it doesn't really help soliving my problem though

I am not trying to send calls to "sip.callwithus.com"

instead tf.callwithus.com
which requires calls to be sent without user and pwd

and if you read my messages you will see that I did create an outbound route.

still the problem is that calls are sent to xxxx@pbxes.org
and not to xxxx@tf.callwithus.com

I got in touch with sergey at callwithus, very helpful and responsive guy, he said that the call never hit their server from the log.

So the first issue is that pbxes doesn't route properly

can pascal or anybody from pbxes look at this asap?

Thank you